Field Network Service Technician – Water & Leaks (Orkney)

Scottish Water; Hatston Food Park; Vor Ort; GBP 34.000 - 40.000; Vollzeit

Benefits dieser Stelle

Company bonus scheme

SW Splash rewards

Zusammenfassung

Scottish Water is seeking a Field Response Network Service Operative to join the Orkney team. You will respond to customer enquiries, make quick, well-judged decisions to resolve issues, and protect the water network and assets using leak detection equipment.

You will work both independently and as part of a team, prioritising safety and compliance with DOMS and hygiene codes. You will need knowledge of HAUC reinstatement standards, water and sewer hygiene codes, and strong communication skills.

Qualifikationen

• HAUC specifications knowledge for reinstatement works and relevant Health and Safety requirements.
• Customer-focused with strong communication, reporting and follow-up skills.
• Confident problem solver who can manage queries and build relationships with stakeholders.

Aufgaben

• Respond to customer enquiries as part of the Field Response team.
• Resolve issues quickly with well-judged decisions to minimise disruption.
• Support fast fault finding using modern leak detection equipment.
• Work safely and in line with DOMS policies and hygiene code.
• Communicate clearly and manage workload to meet deadlines.

Kenntnisse

HAUC knowledge

Excellent communication

Customer focus

Problem solving

Team player

Tools

IT systems

Jobbeschreibung

Scottish Water is seeking a Field Response Network Service Operative to join the Orkney team. You will respond to customer enquiries, make quick, well-judged decisions to resolve issues, and protect the water network and assets using leak detection equipment.

You will work both independently and as part of a team, prioritising safety and compliance with DOMS and hygiene codes. You will need knowledge of HAUC reinstatement standards, water and sewer hygiene codes, and strong communication skills.