Field Manager: Commercial Cleaning Ops Lead

First Call Contract Services; Southampton; On-site; GBP 18,000 - 22,000; Full time

Job summary

First Call Contract Services is seeking a Field Manager to oversee cleaning standards across commercial sites in Southampton/Portsmouth. You will audit performance, coordinate daily work, and support frontline teams to ensure excellent service.

The role requires leadership, strong communication, and a full driving licence. Hours are Mon-Fri, 9:00–17:00, with a pay of £13.94 per hour. This is a temp-to-perm opportunity with ASAP start.

Qualifications

• Experience in commercial cleaning, cleaning supervision, facilities or similar operational environment.
• Experience supervising or managing staff.
• Strong customer service and relationship-building skills.
• Full, clean driving licence - essential.

Responsibilities

• Monitor cleaning standards across commercial sites.
• Carry out audits and inspections of services and staff performance.
• Coordinate with operations staff to prioritise daily work.
• Support cleaning teams to deliver high-quality frontline service.
• Respond to customer requests and resolve service issues.
• Monitor contracts and report to the relevant manager.
• Ensure services comply with Health & Safety and statutory requirements.
• Provide training and cover duties when staff are absent.
• Maintain equipment, supplies and company vehicle checks.

Skills

Leadership

Communication

Customer service

Relationship-building

Job description

First Call Contract Services is seeking a Field Manager to oversee cleaning standards across commercial sites in Southampton/Portsmouth. You will audit performance, coordinate daily work, and support frontline teams to ensure excellent service.

The role requires leadership, strong communication, and a full driving licence. Hours are Mon-Fri, 9:00–17:00, with a pay of £13.94 per hour. This is a temp-to-perm opportunity with ASAP start.