Field IT & Installations Engineer - POS, Networking & Access

Symbro; Devon and Torbay; On-site; GBP 35,000 - 40,000; Full time

Job summary

Symbro is seeking a hands-on IT & Field Technology Engineer to keep our stores and clubs running smoothly across the UK. You’ll install, configure, maintain and troubleshoot IT equipment, networking and access control systems on site.

This role blends field work with hands-on problem solving, requiring travel between stores, a full UK driving licence and collaboration with the Group Head of Technology and external partners.

Qualifications

• Full, valid UK driving licence and willingness to travel regularly between stores and clubs.
• Practical IT experience, ideally in a field IT, IT support, infrastructure or similar hands‑on role.

Responsibilities

• Travel to stores to install, configure, upgrade and troubleshoot IT equipment and technology systems.
• Diagnose and resolve hardware, software, connectivity and site‑level technology issues.
• Provide day‑to‑day IT support to store and club teams, acting as an escalation point for issues that cannot be resolved locally.
• Carry out planned site visits, installations, upgrades and preventative maintenance.
• Work with third‑party suppliers and contractors to resolve technical issues quickly and minimise disruption to trading.

Skills

IT support

Field tech

Troubleshooting

Driving licence

Tools

POS/EPOS systems

Kiosks

Routers

Switches

Wi-Fi

VLANs

Microsoft 365

Intune

Entra ID

Access control

Job description

Symbro is seeking a hands-on IT & Field Technology Engineer to keep our stores and clubs running smoothly across the UK. You’ll install, configure, maintain and troubleshoot IT equipment, networking and access control systems on site.

This role blends field work with hands-on problem solving, requiring travel between stores, a full UK driving licence and collaboration with the Group Head of Technology and external partners.