field installation technician

Colt Technology Services; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Colt Technology Services is seeking a dedicated Field Installation Technician to support their UK South West network. This role involves installing and maintaining telecom services, ensuring operational efficiency and customer satisfaction. The ideal candidate will have a background in electrical or IT fields and possess strong troubleshooting skills.

Benefits

Flexible hours and remote work options

Comprehensive induction with mentors

Opportunities for further education and development

Global Family Leave Policy

Employee Assistance Program

Qualifications

• Experience in network management and troubleshooting.
• Knowledge of telecommunications design and network standards.
• Relevant technical training or education.

Responsibilities

• Install, decommission, and troubleshoot network equipment.
• Perform preventative and reactive maintenance of network infrastructure.
• Travel between core sites and manage assets.

Skills

Network management and troubleshooting

Telecommunications design knowledge

Understanding of network topology

Education

Education in Electrical, Electronic, or IT field

Job description

Join to apply for the field installation technician role at Colt Technology Services.

About Colt

Colt provides network, voice, and data centre services to thousands of businesses globally, enabling them to focus on their core goals by handling the underlying infrastructure.

Why We Need This Role

We seek a dedicated Field Operations Technician to support our UK South West network (Devon and Cornwall). This role is vital for maintaining the performance, stability, and integrity of our telecom services, directly impacting operational efficiency, service uptime, and customer satisfaction.

Responsibilities

1. Work full-time (Monday to Friday, 08:30–17:30) with the UK South West Field Operations team.
2. Install, decommission, and troubleshoot network equipment and circuits at an intermediate level.
3. Perform preventative and reactive maintenance of network infrastructure.
4. Participate in a 24x7 on-call rotation, including standby, call-outs, dispatch, and overtime as needed.
5. Travel regularly between core sites and amplifier locations (valid UK driving license required).
6. Manage assets: process deliveries, replenish consumables, and coordinate shipping/receiving of materials.
7. Maintain and operate tools, test sets, and electronic equipment (e.g., fibre optic systems, multiplexing gear, power units).
8. Assist in installation, provisioning, testing, and maintenance of telecom services like Waves, Ethernet, and SDH.
9. Troubleshoot and replace faulty network components, track spares, and manage repairs.
10. Monitor network health, identify faults, and assist in restoring services.
11. Keep accurate records of installations and faults, update logs, and report statuses.
12. Continuously learn and utilize relevant systems and applications.
13. Ensure all sites meet security and cleanliness standards.
14. Leverage knowledge of DWDM and transport platforms (e.g., Nokia, Ciena, Adva); familiarity with subsea PFE systems is a bonus.

Skills and Qualifications

• Network management and troubleshooting skills.
• Knowledge of telecommunications design, cabling, and network standards.
• Understanding of network topology and carrier services.
• Education in Electrical, Electronic, or IT field or relevant technical training.

What We Offer

At Colt, you'll make a difference. We empower our people and trust them to create innovative solutions. Our global teams are ambitious and driven, working together to connect people, cities, and businesses worldwide.

We provide opportunities for leadership, project involvement, and personal growth, aiming to change the world for the better.

Diversity and Inclusion

• We value diversity of thought and experience, encouraging authenticity and inclusivity from day one.
• We welcome applicants from all backgrounds, regardless of gender identity, sexual orientation, race, religion, disability, neurodiversity, age, marital, pregnancy, or place of birth.

Recent Initiatives

• Signed the UN Women Empowerment Principles.
• Trained 60+ colleagues as Mental Health First Aiders.
• Support adjustments in our recruitment process for inclusivity.

Benefits

• Flexible hours and remote work options.
• Comprehensive induction with mentors and buddies.
• Opportunities for further education and development.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal diversity and inclusion networks.

Join Our Global Network

Become part of Colt’s international community. Explore stories and experiences on our ‘Our People’ site, including our Empowered Women in Tech initiative.