Field Engineer Southwest London

Solenis; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Fully expensed company van

Full uniform and PPE

Full toolkit

25 days annual leave + bank holidays

Pension scheme

Job summary

Diversey, a Solenis Company, is seeking a Floorcare Machine Field Engineer to repair and maintain floorcare machines at customer sites across Southwest London.

You will attend breakdowns, maintain van stock, and use remote diagnostics to minimise downtime while delivering excellent customer service. A full driving licence and mechanical/electrical repair experience are essential.

Qualifications

• Must have a valid Full Driving Licence.
• Background in electrical or mechanical repair (cars, wheelchairs, forklifts, etc.).
• Strong focus on quality and service excellence.
• Ability to work independently and on own initiative.

Responsibilities

• Attend breakdowns and maintenance visits at customer sites.
• Maintain high levels of customer service with internal and external customers.
• Monitor van stock and maintain a high first-time fix rate.
• Use remote diagnosis and remote fix options to minimise downtime.
• Participate in training to maintain and enhance skills.
• Maintain PPE and uphold a safe working environment.
• Plan efficiently to work in the most productive way.
• Keep Salesforce updated and coordinate with Planning for parts and statuses.

Skills

Full Driving Licence

Electrical/Mechanical repair

Quality & service focus

Independent worker

Job description

At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

TASKI Floorcare Machine Field Engineer

Type: Permanent, Full-time
Hours: 7.25 hours per day, Mon-Fri between 07:00-17:00 (some flexibility required)

Location: field based, covering Southwest London

Position Summary

As a Floorcare Machine Field Engineer, you will be responsible for repairing and maintaining floorcare machines at customer sites across Southwest London.

Key Responsibilities

• Attend breakdowns and maintenance visits on customer sites.
• Deliver high levels of customer service to internal and external customers.
• Monitor and maintain van stock levels to ensure a positive first-time fix rate.
• Minimise machine downtime by utilising remote diagnosis and remote fix options.
• Participate in all training provided to ensure skill levels.
• Maintain PPE and ensure a safe working environment.
• Plan efficiently and work in the most productive way.
• Keep salesforce updated and communicate with Planning team for parts, incomplete jobs etc.

Experience, Knowledge & Skills

• Full Driving Licence (Essential).
• A background in electrical or mechanical repair (such as cars, electrical wheelchairs, forklift trucks, motorcycle mechanic, white-goods, boiler repair, etc.) (Essential).
• Focus on quality and service excellence.
• Ability to work independently and on own initiative.

Benefits Package

• Vehicle: Fully expensed company van.
• Uniform/PPE: Full uniform and PPE.
• Tools: Full toolkit.
• Annual Leave: 25 days ( Plus bank holidays).
• Pension Scheme: Employee 3% & Employer 5% or Employee 4% & Employer 6%.
• Accident & Life Insurance: 1x annual salary to 4x annual salary (Linked to Employee Pension contribution %).
• Enhanced Maternity and Paternity Pay.
• Cycle to Work Scheme.
• PerkBox: Employee Discount and Wellbeing Platform.

Diversey, a Solenis Company

We are relentlessly pursuing our purpose to go beyond clean to take care of what’s precious. In today’s world of increasing resource scarcity - including water, energy, materials, and labour - we need to achieve more with less for the well-being of today’s generations and for future generations.
We stand behind every committed leader and employee of our customers, across all levels of the organisation. We stand with the buyer, the chef, the building service contractor, the food processing manager, the nurse, the doctor, dairy processor, the hotel cleaner, head teacher, the store manager and many more who understand that hygiene and infection prevention are imperative to their business, their customers, their reputation, and the environment.