Field Service Engineer

Nilfisk; Glasgow; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

SimplyHealth plan enrollment

Company pension scheme

Annual leave allowance

Staff discount on consumer products

Uniform provided with annual allowance

Uniform provided upon starting

Company van for personal use

Bonus/Commission

Weekday-only schedule

Job summary

Nilfisk is seeking a Field Service Engineer to install, demonstrate, and train on industrial cleaning equipment at client sites across the West of Scotland. The role includes repairs within SLAs, follow-up calls to upsell parts, and performing PATs and planned maintenance.

You will work on customer sites Monday to Friday, with full equipment provided: van, mobile phone, iPad, uniform, and training. A strong understanding of cleaning equipment and good customer service will help you succeed.

Qualifications

• Strong understanding of industrial cleaning equipment.
• Ability to troubleshoot and repair various machines.
• Excellent communication with clients and coworkers.
• Analytical mindset to diagnose issues and propose solutions.
• Good time management and ability to meet deadlines.
• Attention to detail to ensure repairs meet high standards.

Responsibilities

• Follow workplace procedures and repair/maintain cleaning equipment at client sites.
• Capture accurate client data and update jobs in real-time.
• Provide detailed reports after each site visit.
• Order parts via central database and manage van stock.
• Maintain the company vehicle in excellent condition.

Job description

Field Service Engineer– Competitive Salary + Benefits – Scotland

Benefits

• Enrolment in the SimplyHealth Plan to help cover medical, dental, and other health costs and access to GP and mental health support 24/7.
• Company pension scheme and annual leave allowance.
• Staff Discount on consumer products.
• Full uniform provided upon starting and an annual uniform allowance.
• Choice to use company van for personal use.
• Bonus/Commission
• No weekend working – Office hours Mon-Fri.

The Role

Are you looking for a change and a great career opportunity with a company that is dedicated to delivering excellence? Then look no further – Nilfisk needs you! At Nilfisk, we are one of the UK's leading suppliers of industrial cleaning equipment, and we are recruiting for a suitable person to undertake a dual role within the company. The roles include demonstrating and installation of our products at client’s sites along with staff training and then also as a Field Service Engineer, you'll be working on customer sites throughout the West of Scotland, making sure that everything is running smoothly. Your role will involve completing all repairs within contracted service level agreements, which means you'll be making follow-up calls to install additional parts, performing Portable Appliance Tests (PAT), and carrying out scheduled planned maintenance services. We’ll equip you with everything you need – a van, mobile phone, iPad, uniform, and even training! And the best part – you’ll only be working weekdays.

Key Responsibilities

• Always follow all workplace procedures correctly, including Health and Repair & maintain industrial cleaning equipment across various customer sites.
• Capture correct client data and make updates to jobs in "real-time".
• Provide accurate and detailed reports on every site visit.
• Order parts via our central database and maintain van stock levels.
• Uphold the condition of the company vehicle to an extremely high standard.

The Company

Nilfisk is a leading global supplier of industrial cleaning equipment, with a mission to deliver innovative and sustainable cleaning solutions to businesses worldwide. Our dedicated team of professionals works tirelessly to provide exceptional customer service and support, ensuring that our clients receive the highest quality products and services.

The Person

• A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
• Communicate effectively with clients, understand their needs, and provide excellent customer service.
• Analyse problems and develop effective solutions in a timely manner.
• Manage time effectively, prioritize tasks, and meet deadlines.
• The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
• Adapt to different work environments, working with different machines and equipment.
• Work well with others, collaborating with colleagues to achieve common goals.

Are you ready to make a change for a cleaner future?

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

About Nilfisk

Nilfisk is a world-leading provider of professional cleaning equipment and services, founded in Denmark in 1906. With approximately 4,500 employees across 45 countries and products sold in over 100 markets, we are committed to developing sustainable cleaning solutions that improve quality of life. We are a proud member of the United Nations Global Compact.

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

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