Equipment Engineer, Technical Customer Support

Solenis; Northampton; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus scheme

Company enhanced pension scheme

Private healthcare

Company vehicle with tools

Life assurance

Employee assistance programme

Job summary

Solenis is seeking an Equipment Engineer – Technical Customer Support to join our team serving the lower Midlands and Northampton region. You will install, commission and maintain equipment, responding to breakdowns while coordinating with service coordinators.

The role requires travel to customer sites and strong time management. You should bring an engineering background with PLC fault finding and problem-solving skills, plus a willingness to work independently and within a regional team.

Qualifications

• HNC or ONC in Mechanical or Electrical Engineering is required.
• Experience in Food & Beverage, Water Treatment, or manufacturing environments is preferred.
• PLC fault finding experience is advantageous.

Responsibilities

• Install and commission new equipment.
• Perform planned and unplanned maintenance and respond to breakdowns.
• Manage own diary and travel between customer sites within the region.

Skills

PLC fault finding

Problem solving

Automation

Project management

Time management

Driving licence

Education

HNC or ONC in Mechanical or Electrical Engineering

Job description

Equipment Engineer – Technical Customer Support

Region: Lower midlands and Northampton.

About Us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

The company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2026 US Best Managed Company. For additional information about Solenis, please visit www.solenis.com

We are thrilled to go to market for the search of our new Equipment Engineer to work with a number of our Water Treatment and Food & Beverage customers across the lower Midlands and Southwest UK regions.

As an Equipment Engineer, you will join our team of specialists. You will be responsible for carrying out installation and commissioning of new equipment, planned/scheduled maintenance checks as well as responding to emergency breakdowns.

As an Equipment Engineer, you will be based from home where you will receive engineering appointments from our Service Coordinators. You will manage your own diary to ensure appointments are full filled in a timely manner to ensure completion, which will require strong time management skills.

About You

You’ll be an experienced, multi-skilled Field Service Engineer, which a strong background in the fault finding and repair of Mechanical, Electrical and Automated/PLC driven equipment. Your experience will have ideally been gained working in manufacturing/production environments.

The ideal candidate will need strong communication skills and interpersonal skills. You will to be highly organised with the ability to work under own initiative. You will be computer literate, be willing to travel between customer sites and live within a commutable distance of lower midlands and the Northampton region.

What You’ll Bring

• HNC or ONC in Mechanical or Electrical Engineering.
• Experience of working in Food & Beverage, Water Treatment, or a manufacturing environment
• PLC fault finding experience preferred.
• Proven problem solving and troubleshooting ability in engineering.
• Automation and Project Management skills an advantage.
• A clean driving license.

The Benefits

• A competitive salary,
• Annual bonus scheme
• A company enhanced pension scheme and
• Private healthcare.
• Company vehicle with tools
• Life assurance.
• Employee assistance programme.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Solenis is proud to be an Equal Opportunity Affi… All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin and will not be discriminated against on the basis of disability