Field Enforcement Agent — Flexible Hours, High Earning Potential

Priority Recruitment Services Ltd; Cardiff; Presencial; GBP 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Fuel card

Smartphone and tech support

Pension scheme

Life assurance

Employee Assistance Programme

Descripción de la vacante

Priority Recruitment Services Ltd represents a well-established organisation recruiting Enforcement Agents in Cardiff and surrounding areas. You will visit customers' homes and businesses to recover debts, negotiating payments and arranging suitable plans while following the law and regulations.

Flexible working hours span from early morning to evening, with a basic salary of £26,441–£28,460 and ambitious OTE (£40,000–£65,000).

Formación

• Excellent communication and negotiation skills.
• Calm, firm and fair approach.
• Ability to work independently and manage your own time.

Responsabilidades

• Visit customers' homes and businesses within your designated geographical area.
• Communicate professionally and confidently with customers to maximise successful debt recoveries.
• Negotiate payment in full or establish suitable repayment arrangements.
• Complete income and expenditure questionnaires where required.
• Take control of goods when necessary, in accordance with relevant legislation and regulations.
• Maintain accurate case notes, visit reports and payment records.
• Recognise and support vulnerable customers, adapting your approach to their individual circumstances.
• Manage your own workload, organise daily visits and work towards performance targets.
• Handle difficult and sensitive conversations calmly, fairly and professionally.

Conocimientos

Negotiation

Communication

Independent worker

Time management

Customer service

Descripción del empleo

Priority Recruitment Services Ltd represents a well-established organisation recruiting Enforcement Agents in Cardiff and surrounding areas. You will visit customers' homes and businesses to recover debts, negotiating payments and arranging suitable plans while following the law and regulations.

Flexible working hours span from early morning to evening, with a basic salary of £26,441–£28,460 and ambitious OTE (£40,000–£65,000).