Field Enforcement Agent – Debt Recovery

Priority Recruitment Services Ltd; Camden Town; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Company car

Fuel card

Bonus structure

Pension

Job summary

Priority Recruitment Services Ltd is seeking motivated Enforcement Agents to cover a North West London geography within the debt recovery and enforcement sector. You will visit customers’ homes and businesses, negotiate payments, and manage cases with a focus on compliant, respectful handling of sensitive situations.

The role offers a competitive base salary (£26,441–£28,460) plus realistic OTE through commission and bonuses, with flexible start times (5am–9pm) and company support such as a car,

Qualifications

• Excellent communication and negotiation skills required.
• Ability to work independently and manage time effectively.
• Target-driven mindset with motivation to maximise earnings.
• Professional conduct with customers in challenging situations.
• Respectful treatment of customers and adherence to protocol.

Responsibilities

• Visit customers' homes and businesses within your designated geographical area.
• Communicate professionally and confidently with customers to maximise successful debt recoveries.
• Negotiate payment in full or establish suitable repayment arrangements.
• Complete income and expenditure questionnaires where required.
• Take control of goods when necessary, in accordance with relevant legislation and regulations.
• Maintain accurate case notes, visit reports and payment records.
• Recognise and support vulnerable customers, adapting your approach to their individual circumstances.
• Manage your own workload, organise daily visits and work towards performance targets.
• Handle difficult and sensitive conversations calmly, fairly and professionally.

Skills

Communication skills

Negotiation

Independence

Time management

Target-driven

Professionalism

Respectful conduct

Job description

Priority Recruitment Services Ltd is seeking motivated Enforcement Agents to cover a North West London geography within the debt recovery and enforcement sector. You will visit customers’ homes and businesses, negotiate payments, and manage cases with a focus on compliant, respectful handling of sensitive situations.

The role offers a competitive base salary (£26,441–£28,460) plus realistic OTE through commission and bonuses, with flexible start times (5am–9pm) and company support such as a car,