Field Drainage Engineer — Independent, Customer‑Focused

HomeServe Membership Ltd; Walsall; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Company van & fuel card

Tools, uniform & PPE provided

Training & development

HomeServe Cover 8 policy

Salary sacrifice program (Smart tech)

Pension with income protection

33 days holiday (buy/sell)

Paid overtime opportunities

Job summary

HomeServe Membership Ltd. is seeking a Drainage Engineer to diagnose and repair drainage issues in customers' homes. You'll clear blockages with HPWJ, investigate problems, and carry out domestic drainage repairs while managing each job on-site and delivering excellent service.

This field-based role offers autonomy, with a typical 40-hour week and a salary range of £33,220–£37,810 plus a £1,500 guaranteed first-year bonus. A company van, tools, PPE and ongoing development are provided.

Qualifications

• HPWJ ticket is required and beneficial.
• Experience working in drainage and plumbing environments.
• Full UK driving licence (max 6 penalty points) is essential.
• Strong customer service skills and professional conduct.
• Ability to work independently and on-site solving problems.
• A positive, proactive approach to field work.

Responsibilities

• Clearing blockages using high-pressure water jetting (HPWJ) equipment.
• Investigating drainage problems and identifying root causes.
• Carrying out repairs to domestic drainage systems.
• Managing jobs independently while delivering customer service.
• Representing HomeServe in customers' homes with professionalism.

Skills

Customer service

Independent work

Problem solving

Positive attitude

Tools

HPWJ ticket

Job description

HomeServe Membership Ltd. is seeking a Drainage Engineer to diagnose and repair drainage issues in customers' homes. You'll clear blockages with HPWJ, investigate problems, and carry out domestic drainage repairs while managing each job on-site and delivering excellent service.

This field-based role offers autonomy, with a typical 40-hour week and a salary range of £33,220–£37,810 plus a £1,500 guaranteed first-year bonus. A company van, tools, PPE and ongoing development are provided.