Field Care Supervisor & Training Coach

Helping Hands; Esher; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Blue Light Card

Employee Assistance Programme

Job summary

Helping Hands is seeking a Field Care Supervisor (Care and Training Practitioner) to mentor new carers, oversee compliance and support customer care plans across branches. You will lead visits, perform risk assessments and assist with on-call duties, shaping growth opportunities within a nationwide provider.

The role blends field visits with team leadership and office collaboration, offering a pathway for development while supporting excellent, person-centred care.

Qualifications

• Experience as a Care Assistant and desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset - calm, kind and ready to lead by example.

Responsibilities

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.

Skills

Care experience

Driving licence

Communication skills

Attention to detail

People-first mindset

Leadership potential

Job description

Helping Hands is seeking a Field Care Supervisor (Care and Training Practitioner) to mentor new carers, oversee compliance and support customer care plans across branches. You will lead visits, perform risk assessments and assist with on-call duties, shaping growth opportunities within a nationwide provider.

The role blends field visits with team leadership and office collaboration, offering a pathway for development while supporting excellent, person-centred care.