Field Care Supervisor: Tech-Enabled Home Care Leader

Cera Care Ltd; Coatbridge; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Employee Benefits Platform

Employee Assistance Programme

Company pension

25 days holiday + bank holidays

Paid PVG

Free uniform

Training & development

Recognition rewards

Job summary

Cera Care Ltd is seeking a Field Care Supervisor in the United Kingdom. You will supervise carers, develop and review care plans, and assess client needs while spending most time in the field and some time in the office for admin tasks.

The role involves delivering high-quality, person-centered care, maintaining local market knowledge, and supporting carers and clients across our community.

Qualifications

• NVQ desirable but not essential.
• NVQ and in-house Training and development for your role and future career with us.
• We care our new employee benefits platform offering shopping discounts and cashback from over 800 retailers.
• Employee Assistance Programme.
• Mobile phone and other required tech.
• Company pension scheme.
• 25 days holiday entitlement + bank holidays on top.
• Paid PVG.
• We will fund your qualifications but there is a SSSC registration fee to be paid by the employee.
• Free uniform.
• Service and recognition rewards.

Responsibilities

• Supervise carers on an ongoing basis.
• Ensure customers' requirements are met.
• Ensure the team can deliver safe, quality care.
• Complete meet & greet of all new packages.
• Maintain local knowledge of area.
• Create care plans and reviews.
• Audit MAR charts and log books.
• Conduct carer spot checks and field supervisions.
• Interview carers and support with compliance.
• Attend provider meetings and explore business opportunities.
• Be hands-on with care delivery.
• Take part in out-of-hours on-call duties.
• Engage in team meetings.

Skills

Fully flexible

Care sector knowledge

Organised

Education

NVQ desirable

Tools

Mobile phone

Job description

Cera Care Ltd is seeking a Field Care Supervisor in the United Kingdom. You will supervise carers, develop and review care plans, and assess client needs while spending most time in the field and some time in the office for admin tasks.

The role involves delivering high-quality, person-centered care, maintaining local market knowledge, and supporting carers and clients across our community.