Field Care Supervisor

Cera Care Ltd.; Portsmouth; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

NVQ and in-house Training

Employee Assistance Programme

Mobile phone and other required tech

Company pension scheme

25 days holiday entitlement + bank hol

Paid DBS/PVG

Mileage Allowance

Free uniform

Service and recognition rewards

Job summary

Cera Care Ltd. is seeking a Field Care Supervisor to lead and monitor frontline care teams in the Portsmouth area. You will conduct client assessments, develop care plans, and shadow carers to ensure quality care, spending most time in the field with some administrative office work.

The role requires strong communication, organisational skills, and a patient, compassionate approach to supporting vulnerable service users in their own homes.

Qualifications

• Excellent communication skills and IT proficiency are required.
• Flexible and organised worker with a proven track record.
• NVQ desirable but not essential; training will be provided.

Responsibilities

• Supervise carers and ensure care is delivered to standards.
• Develop and review care plans and risk assessments.
• Complete meet & greet for new packages and audits where needed.
• Support with compliance and provider meetings.

Skills

Communication skills

IT skills

Organised

Flexibility

Passionate

Education

NVQ desirable

Tools

Mobile phone

Job description

Position: Field Care Supervisor

Reporting to: Registered Manager

Contract Type: Permanent, Full Time, 37.5hrs per week

Salary: £27,000 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.