Field Care Supervisor

Carepoint Services Limited; London Borough of Bromley; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Excellent induction and training

NVQ/Diploma opportunities

Full-time contract

Travel expenses reimbursed

Statutory pension scheme

28 days annual leave

Job summary

Carepoint Services Limited seeks an experienced Field Care Supervisor to help run our domiciliary care service. You will support day-to-day operations, working with the management team, care staff, service users and families to maintain high standards of safe, person-centred care.

The role requires excellent organisational skills, leadership, and the ability to respond calmly to incidents and risks. A full UK driving licence and access to a vehicle would be an advantage, with on-call duties on

Qualifications

• Proven experience as Field Care Supervisor in a domiciliary care setting.
• Good local knowledge of Lewisham and surrounding areas.
• Experience using rostering software and ECM systems.

Responsibilities

• Support day-to-day running of the domiciliary care service.
• Collaborate with management, care staff, service users and families to maintain high standards of care.
• Respond professionally to concerns, incidents and risks.
• Assist with on-call rota and shift planning.

Skills

Leadership

Communication

Organisation

Time management

IT skills

Rostering software

ECM systems

Care sector knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This is an excellent opportunity for an experienced care professional who is passionate about promoting service users' rights, supporting care staff, and ensuring safe, effective, and compliant care services., As our Field Care Supervisor, you will play a key role in supporting the day-to-day running of our domiciliary care service. You will work closely with the existing management team, care staff, service users, families, and other healthcare professionals to maintain high standards of care and ensure the smooth delivery of services.

Are you an experienced Field Care Supervisor looking to take the next step in your career? We are looking for a dedicated, professional, and compassionate FIELD CARE SUPERVISOR to join our established team and help us deliver high-quality, person-centred domiciliary care., The role requires excellent organisational skills, a proactive approach to problem-solving, and the ability to respond professionally to concerns, incidents, and risks.

ESSENTIAL CRITERIA

The successful candidate will have:

• Previous experience as a Field Care Supervisor within a busy domiciliary care business.
• Good local knowledge of Lewisham.
• Experience using rostering software and ECM systems.
• A sound understanding of local authority requirements and Care Quality Commission (CQC) regulations.
• Experience conducting Mental Capacity Assessments, developing care plans, and completing risk assessments.
• A strong commitment to promoting and protecting service users' rights, dignity, independence, and wellbeing.
• The ability to respond professionally and promptly to concerns, incidents, and risks raised by care staff and healthcare professionals.
• Excellent communication, organisation, and time-management skills.
• Good IT skills, including proficiency in Microsoft Word, Excel, and Outlook.
• The ability to work collaboratively with an established team, sharing duties and responsibilities effectively.
• The ability to follow management direction, prioritise tasks, and remain calm under pressure.

A FULL UK DRIVING LICENCE AND ACCESS TO A VEHICLE WOULD BE AN ADVANTAGE., This role requires a degree of flexibility to meet the needs of our domiciliary care service. Participation in an on-call rota will be required on a rotational basis, as agreed with the management team.

We are seeking a motivated and dependable care professional who can demonstrate leadership, sound judgement, and a genuine commitment to delivering safe, high-quality care.

If you have the relevant experience and are ready to contribute to a dedicated care team, we would love to hear from you.

We value our team and are committed to supporting your professional development. Our benefits include:

• Excellent induction and training.
• Opportunities to complete the Care Certificate and relevant NVQ/Diploma qualifications.
• Full-time employment contract.
• Ongoing training, management support, and career progression opportunities.
• Travel expenses reimbursed for external home visits and meetings.
• Statutory pension scheme.
• 28 days' annual leave, including bank holidays.
• Access to Proud to Care rewards.
• Employee Assistance Programme.