Field Care Supervisor

Luxuricare Ltd; Burton upon Trent; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Birdie system access

Lumis e-learning

Mileage allowance

Career progression

Job summary

Luxuricare Ltd. is seeking a Field Care Supervisor to perform spot checks, supervision, and hands-on support for the care team across client homes.

You will ensure care plans are followed, feed back to the Registered Manager, and travel across the patch with a full UK driving licence. The role includes induction, ongoing training, and a focus on quality and patient-centred care.

Qualifications

• Substantial care experience, including supervisory or shift-lead duties.
• Ability to observe, assess and provide constructive feedback.
• Full UK driving licence and access to a car.
• Experience with domiciliary care and care planning.

Responsibilities

• Carry out spot checks on carers in clients' homes.
• Conduct regular supervisions with the care team.
• Support new carers during their induction period.
• Review care plans and update them with the Registered Manager.
• Handle quality concerns and complaints in the field.
• Support carers with complex visits where extra help is needed.

Skills

Care experience

Supervisory skills

Observation & feedback

Driving licence

Education

A Level 3 Diploma in Health and Social Care

Tools

Birdie

Lumis

Job description

The Field Care Supervisor carries out spot checks, supervisions and hands‑on support for the care team. You are the person who checks that the care plan is being followed, supports carers in the field, and feeds back to the Registered Manager.

The Field Care Supervisor carries out spot checks, supervisions and hands‑on support for the care team. You are the person who checks that the care plan is being followed, supports carers in the field, and feeds back to the Registered Manager.

At a glance

Role Field Care Supervisor

Working pattern Flexible hours covering field visits and office time.

Driving A full UK driving licence and access to a car are required — the role involves travel across the patch.

DBS An enhanced DBS check is completed before starting.

Training Induction, plus supervisory training and ongoing learning through Lumis.

The role

Main responsibilities

• Carrying out spot checks on carers in clients' homes.
• Conducting regular supervisions with the care team.
• Supporting new carers during their induction period.
• Reviewing care plans and updating them with the Registered Manager.
• Handling quality concerns and complaints in the field.
• Supporting carers with complex visits where extra help is needed.

A day in the role

What a normal shift involves

A mix of field visits and office time. You might spend a morning observing a carer at a visit, the afternoon doing supervisions in the office, and part of the day updating records in Birdie.

Who we are looking for

Person specification

What we look for

• Significant experience in care, including domiciliary care.
• The confidence to observe, assess and give honest feedback.
• Patience and the ability to support as well as evaluate.
• A full UK driving licence and access to a car.

Experience: Substantial care experience, including some supervisory or shift-lead experience.

Qualifications: A Level 3 Diploma in Health and Social Care is valued. What matters most is demonstrated competence and supervisory capability.

Pay and benefits

What this role pays

Published up front, including the part most adverts leave out.

Competitive

salary — discussed at interview

• Mileage paid at £0.35 per mile for field travel.
• A role central to maintaining the quality of the service.

Progression to Deputy Manager or Registered Manager.

Why work for Luxuricare?

You are not a box‑ticker. Your observations feed directly into how the service is run, and the Registered Manager acts on what you report. The systems — Birdie, QCS, Lumis — give you the structure to do the job properly.

What supports you

The tools you get

Carers are usually let down by the organisation around them rather than by their own effort. These three systems exist so that does not happen here.

Birdie Care planning & digital records

Structured policies and procedures that support professional standards across everything we do.

Lumis Staff e-learning

Ongoing e-learning and staff development, so our team keeps building on what they know.