Field-Based Waste Enforcement & Compliance Officer

Lancashire County Council; South Ribble; On-site; GBP 28,000 - 32,000; Full time

Job summary

Lancashire County Council is seeking a Policy Enforcement Officer (Waste Management) to help manage Lancashire's waste network by ensuring service users comply with waste regulations and council policies. The role involves enforcement, site visits, and recording activities.

The post is full-time, 37 hours per week, based at the Environmental Education Centre in Leyland with mobile duties across Lancashire. Travel, driving licence and training are required.

Qualifications

• Excellent attention to detail.
• Good communication skills.

Responsibilities

• Carry out waste enforcement activities in line with all regulatory and operational procedures and standards.
• Undertake home visits to observe the origins of the waste.
• Completing all required documentation relevant to the role (both paper based and electronically) in a thorough and timely manner and in line with all regulatory and operational requirements.
• Keep accurate records and produce written reports to management of all activities undertaken including statistics on the number and types of customers and vehicles where enforcement action has been taken.
• Processing and analysis of service specific data and information related to the role
• Administration of management systems and document control.
• Assisting in the development, recording and implementation of risk assessments and safe systems of work.
• Assisting in developing systems for the management and monitoring of compliance with legal obligations including environmental permits and council policies.
• Assisting in providing training on new and existing systems to staff at a variety of levels and ability.
• Ensure that you operate in a diligent, effective and efficient way when undertaking your duties.
• Dealing with customer complaints both verbally and written in a professional manner. Direct engagement with customers including potentially managing difficult situations or customers.
• Be responsible for a range of ICT equipment including mobile devices and bodycams ensuring they are charged, downloaded, updated and used in a secure way and in line with regulatory and operational procedures.
• Working outside on waste sites in all weathers.
• Supporting the Waste Enforcement Manager in the delivery of aspects of his or her role that are commensurate to the grade of the post.
• Support other members of the team and assist with inductions and training.

Skills

Attention to detail

Communication skills

Job description

Lancashire County Council is seeking a Policy Enforcement Officer (Waste Management) to help manage Lancashire's waste network by ensuring service users comply with waste regulations and council policies. The role involves enforcement, site visits, and recording activities.

The post is full-time, 37 hours per week, based at the Environmental Education Centre in Leyland with mobile duties across Lancashire. Travel, driving licence and training are required.