Field-Based Interior Maintenance Supervisor

Rentokil Initial Group; Alfreton CP; On-site; GBP 28,000 - 38,000; Full time

Job summary

Urban Planters is hiring an Interior Maintenance Supervisor for the Alfreton branch. This field-based role leads technicians, supports the Branch Operations Manager, and ensures high-quality service across customers and sites.

You will spend most days in the field, manage frontline staff, uphold safety and quality standards, and drive service excellence for a growing client base in the UK.

Qualifications

• Must have Full UK driving licence held for more than two years with no more than six penalty points.
• Demonstrated leadership skills in a working environment.
• Minimum 1 year in a Technician role.
• Self-motivated and an excellent problem solver.
• Excellent customer service and communication skills.
• Able to work unsupervised and handle pressure.
• Flexible with working patterns to support business needs.

Responsibilities

• Act as direct supervisor and line manager for maintenance technicians in the branch.
• Provide frontline customer engagement support to drive business growth.
• Assist in optimising productivity of the Technician team.
• Ensure quality control measures are followed and perform audits on sites.
• Support with development plans for Technicians and the TPA process.
• Oversee procurement and equipment readiness for Technicians.
• Provide daily technical support and frontline training to staff.
• Spend at least four days a week in the field.
• Lead the team in developing and implementing Best Practices for service delivery.
• Assist with planning routes and coordinating branch technicians.
• Handle customer complaints with support from managers.

Skills

Leadership

Customer service

Communication

Problem solving

Driving licence

Job description

Urban Planters is hiring an Interior Maintenance Supervisor for the Alfreton branch. This field-based role leads technicians, supports the Branch Operations Manager, and ensures high-quality service across customers and sites.

You will spend most days in the field, manage frontline staff, uphold safety and quality standards, and drive service excellence for a growing client base in the UK.