Field-Based Hospitality Operations Leader | Budgets & Growth

Thomas & Tate; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Car allowance

31 days annual leave including bank

Family health insurance options

Pension scheme

Up to 24 weeks maternity leave

Employee assistance programme

Job summary

Thomas & Tate is seeking a field-based operations leader to manage a portfolio of workplace locations across London and the Home Counties. You will coach Location Managers, uphold standards, and grow client partnerships.

The role focuses on driving commercial performance, balancing purchasing and labour, and maintaining 5-star EHO ratings across sites. Travel within the region is required; salary is based on experience and includes a car allowance.

Qualifications

• Experience leading hospitality operations across multiple locations.
• Strong budget and purchasing management skills.
• Food Hygiene Level 3 (or higher) required.
• Excellent interpersonal and motivational leadership qualities.
• Full UK driving licence and willingness to travel within the region.

Responsibilities

• Lead, coach and develop teams across locations to meet standards.
• Own budgets for your portfolio, balancing purchasing and labour.
• Build strong client relationships, including contract reviews and renewals.
• Maintain audit readiness and protect high EHO ratings.
• Lead new location mobilisations and support new opportunities.
• Support academies for Chef, Barista, People and Core Compliance.

Skills

Multi-location ops

Budget management

Food Hygiene Level 3

Emotional intelligence

Driving licence

Job description

Thomas & Tate is seeking a field-based operations leader to manage a portfolio of workplace locations across London and the Home Counties. You will coach Location Managers, uphold standards, and grow client partnerships.

The role focuses on driving commercial performance, balancing purchasing and labour, and maintaining 5-star EHO ratings across sites. Travel within the region is required; salary is based on experience and includes a car allowance.