Field-Based Contract Manager | North Midlands (On‑Call)

Kingdom Services Group; Northampton; On-site; GBP 55,000 - 75,000; Full time

Job summary

Kingdom Group is seeking a Contract Manager to oversee a portfolio of security, cleaning, recruitment, and training contracts in the North Midlands. This field-based role requires strong service delivery, compliance, and relationship management across multiple sites.

You will act as the main point of contact for clients and operations teams, ensuring contract standards are met and driving continuous improvement in performance and customer satisfaction.

Qualifications

• Minimum of 3 years' experience in contract management.
• Experience managing a portfolio of contracts and service delivery.
• Strong stakeholder and client relationship skills.

Responsibilities

• Own an assigned portfolio of contracts and ensure compliance with contractual terms.
• Build and maintain strong client relationships across multiple sites.
• Lead site teams, coach staff, and support talent development.
• Ensure incidents, audits, and risk management are handled effectively.
• Drive continuous improvement and service optimisation.

Skills

Contract management

Job description

Kingdom Group is seeking a Contract Manager to oversee a portfolio of security, cleaning, recruitment, and training contracts in the North Midlands. This field-based role requires strong service delivery, compliance, and relationship management across multiple sites.

You will act as the main point of contact for clients and operations teams, ensuring contract standards are met and driving continuous improvement in performance and customer satisfaction.