Field Applications Engineer – Construction Tech & Field Support

We Are Workforce Ltd; Redditch; Hybrid; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Company vehicle

Company pension

Holiday entitlement

Equipment and tools

Training and accreditation

Job summary

McHale Komatsu, a leading UK construction equipment distributor, is seeking a Special Applications & Field Support Engineer to install, commission, maintain and support our technology portfolio. Based hybrid across Midlands and South of England, you will do depot-based installations and field support, with travel nationwide to support customers and depots.

The role requires strong electrical, hydraulic and mechanical skills, good diagnostic ability and a customer‑focussed approach; training and

Qualifications

• Experience with construction plant, heavy equipment, agricultural machinery or similar.
• Strong electrical, hydraulic and mechanical diagnostic skills.
• Ability to read wiring diagrams and hydraulic schematics.
• Excellent fault-finding and problem-solving skills.
• Good IT skills and confidence using diagnostic software.
• Strong communication and customer-service skills.
• A full UK driving licence.
• Flexibility to travel throughout the UK, including occasional overnight stays.

Responsibilities

• Install and commission technology systems on new and used Komatsu machinery.
• Complete electrical, hydraulic and mechanical installations.
• Configure, calibrate and test machine-control systems, sensors and hardware.
• Install tiltrotators, quick couplers, safety systems and operator-assistance technology.
• Inspect and test machines before customer handover.
• Produce accurate installation documentation and service reports.
• Ensure work meets manufacturer specifications and McHale Komatsu quality standards.
• Diagnose faults remotely and on site.
• Complete repairs, upgrades, software updates and recalibrations.
• Support machine commissioning, customer handovers and operator familiarisation.
• Assist Field Service Engineers with specialist diagnostics.
• Support the servicing and repair of Komatsu equipment when specialist installation work is not required.
• Travel nationally to support customers and our depot network.

Skills

Electrical engineering

Hydraulic systems

Mechanical engineering

Diagnostics

Customer service

Field support

Wiring diagrams

Tools

Diagnostic software

CAN Bus systems

Machine-control systems

Job description

McHale Komatsu, a leading UK construction equipment distributor, is seeking a Special Applications & Field Support Engineer to install, commission, maintain and support our technology portfolio. Based hybrid across Midlands and South of England, you will do depot-based installations and field support, with travel nationwide to support customers and depots.

The role requires strong electrical, hydraulic and mechanical skills, good diagnostic ability and a customer‑focussed approach; training and