Hybrid Field Applications Engineer - Construction Tech

Catering; Redditch; Hybrid; GBP 38,000 - 55,000; Full time

Benefits offered by this job

Fully equipped company vehicle

Company pension scheme

Annual holiday entitlement plus bank

PPE and diagnostic equipment

Job summary

McHale Komatsu is seeking a Special Applications & Field Support Engineer to install, commission, maintain and support its expanding portfolio of construction technology across the UK. The role combines depot-based installation work with field technical support and customer training.

You will work closely with the Technology Operations Supervisor, installing and supporting Komatsu factory technology and third-party systems, diagnosing faults and ensuring customer handovers meet quality standards.

Qualifications

• Strong electrical, hydraulic and mechanical diagnostic skills.
• Ability to read wiring diagrams and hydraulic schematics.
• Excellent fault-finding and problem-solving skills.
• Good IT skills and confidence using diagnostic software.
• Strong communication and customer-service skills.
• A full UK driving licence.
• Flexibility to travel throughout the UK, including occasional overnight stays.
• Experience with Komatsu iMC, machine-control systems, tiltrotators, construction safety technology, CAN Bus systems or electronic diagnostics would be advantageous.

Responsibilities

• Install and commission technology systems on Komatsu machinery.
• Complete electrical, hydraulic and mechanical installations.
• Configure, calibrate and test machine-control systems, sensors and hardware.
• Install tiltrotators, quick couplers, safety systems and operator-assistance technology.
• Inspect and test machines before customer handover.
• Produce installation documentation and service reports.
• Ensure work meets McHale Komatsu quality standards.
• Diagnose faults remotely and on site; complete repairs and recalibrations.
• Support machine commissioning, customer handovers and operator familiarisation.
• Assist Field Service Engineers with specialist diagnostics.
• Support servicing and repair of equipment when specialist installation is not required.
• Travel nationally to support customers and our depot network.

Skills

Electrical diagnostics

Hydraulic diagnostics

Mechanical diagnostics

Wiring diagrams

CAN Bus systems

Machine-control tech

Customer service

Driving licence

Diagnostic software

Tools

Diagnostic software

Job description

McHale Komatsu is seeking a Special Applications & Field Support Engineer to install, commission, maintain and support its expanding portfolio of construction technology across the UK. The role combines depot-based installation work with field technical support and customer training.

You will work closely with the Technology Operations Supervisor, installing and supporting Komatsu factory technology and third-party systems, diagnosing faults and ensuring customer handovers meet quality standards.