Fiber Field Success Lead - Training & Performance Coach

Circet; Aberdeen City; Vor Ort; GBP 40.000 - 58.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Pension

Ongoing technical training

Zusammenfassung

Circet in Aberdeen is seeking a Field Success Manager – FTTP Telecommunications to lead field teams delivering fibre installations and maintenance, ensuring safety, quality and KPI adherence. You will mentor engineers, drive performance, and ensure on-time completions while upholding client standards.

As a Field Success Manager you will coach staff, conduct on-site assessments, and roll out new processes, tools and technologies across the field teams.

Qualifikationen

• Experience in fibre telecommunications in a field-based role.
• Knowledge of fibre optics, splicing, FTTP/FTTH deployments, and test equipment.
• Experience mentoring and training junior staff or apprentices.
• Excellent communication and interpersonal skills.
• Travel across regions; valid driver’s license.

Aufgaben

• Lead and manage field teams to maintain high motivation and cooperation to meet business objectives.
• Drive performance using daily/weekly results to meet OTD targets and performance goals.
• Coach and mentor field engineers and technicians in fibre installation, maintenance and fault resolution.
• Develop a culture of continuous improvement and cost-efficient productivity gains.
• Conduct on-site assessments, audits and ride-alongs for safety and compliance.
• Deliver practical training on fibre splicing, testing, routing and customer installations.
• Identify training needs and provide development plans for field staff.
• Support onboarding and training of new engineers for field operations.
• Promote health & safety standards and coordinate with Compliance & Auditing teams.

Kenntnisse

Fibre telecoms experience

Field-based role experience

Strong communication

Travel readiness

Driver's license

Tools

Test equipment

Splicing equipment

Jobbeschreibung

Circet in Aberdeen is seeking a Field Success Manager – FTTP Telecommunications to lead field teams delivering fibre installations and maintenance, ensuring safety, quality and KPI adherence. You will mentor engineers, drive performance, and ensure on-time completions while upholding client standards.

As a Field Success Manager you will coach staff, conduct on-site assessments, and roll out new processes, tools and technologies across the field teams.