Festive Retail Customer Advisor — Seasonal

Boots Group; Bishop Auckland; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Staff discount

Retail rewards

Wellbeing support

Job summary

Boots Group is seeking a Seasonal Customer Advisor in London to help customers find gifts, offers and essentials during the festive period. You will greet shoppers, provide friendly service and support deliveries and stock replenishment to maintain a welcoming store environment.

The role is temporary with potential for longer-term opportunities depending on local availability, with weekly pay and shifts that may include Bank Holidays and peak periods.

Qualifications

• Available to work Bank Holidays including peak shopping periods.
• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — comfortable balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.
• Energy and stamina — keeps energy high throughout long, active shifts.
• Confident asking questions — asks for help when needed to get things right.
• Comfortable with technology — learns new systems and confidently uses handheld devices, tills and self-checkouts.

Responsibilities

• Welcome customers and help them find the right products and offers.
• Provide friendly, personalised service to create memorable experiences.
• Process purchases at tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and organise stock in the stockroom.
• Keep store and shopping areas looking their best.
• Work across different areas of the store and support your team.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Comfortable with technology

Tools

POS systems

Self-checkouts

Handheld devices

Job description

Boots Group is seeking a Seasonal Customer Advisor in London to help customers find gifts, offers and essentials during the festive period. You will greet shoppers, provide friendly service and support deliveries and stock replenishment to maintain a welcoming store environment.

The role is temporary with potential for longer-term opportunities depending on local availability, with weekly pay and shifts that may include Bank Holidays and peak periods.