Female Deputy Support Manager

Corehr; Caister-on-Sea; On-site; GBP 32,000 - 33,000; Full time

Job summary

Thera Trust is seeking a Deputy Support Manager to assist the Support Manager in leading teams, delivering person-centered support that meets regulatory, contractual, and organisational requirements.

You will mentor teams, coach staff and drive continuous improvement, while supporting people to design their plans, manage rosters and deputise on shift, empowering individuals and promoting inclusion and independence.

Qualifications

• Relevant Health and Social Care qualification at Level 3 or above or SCQF 7 or above.
• Proven experience supporting people with learning disabilities.
• Leadership or coaching experience is desirable.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision‑making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexible working hours, willingness to travel locally and work across multiple locations.

Responsibilities

• Mentor teams, coach support staff and drive continuous improvement.
• Lead on shift as part of the rota while deputising for the Support Manager.
• Assist with designing individual support plans and rota management.
• Maintain records, address concerns, and conduct audits.

Skills

Leadership

Communication

Decision making

Education

Health and Social Care Level 3 or SCQF7

Tools

Microsoft Outlook

Excel

Word

Care planning software

Job description

Job Title: Female Deputy Support Manager

Location: To cover Caister and Bradwell area

Contract: Permanent

Hours: Full time 39 hours per week

Salary: £31,825.42 per annum

Annual Leave entitlement:33 days inclusive of bank holidays

Ref: 093053

Additional Information

• Full UK driving license and access to own vehicle is essential.
• Must be able to work as part of 24/7 shift pattern including earlier, lates and sleep-ins.
• Must be confident with Microsoft Outlook, Excel and Word along with other digital platforms.
• Must be confident leading a team of Support Workers and liaising with external professionals on behalf of the people we support.

Empower People. Inspire Teams. Lead with Purpose

At Thera Trust, we believe people with a learning disability should be leaders in society. We are looking for a Deputy Support Manager to assist the Support Manager in leading teams, to deliver person-centered support that meets regulatory, contractual, and organisational requirements.

As a Deputy Support Manager you will mentor teams, coach support staff and drive continuous improvement. You will ensure that practice leadership is developed, recognised and reflected in all we do as you work on shift as part of the working rota enabling you to act as a role model of best practice. You will support people to design their support plans, assist with rota management, help maintain records, address concerns, conduct audits, and deputise for the Support Manager when needed. At all times aim to empower individuals, promote inclusion, rights & independence, whilst adhering to policies and acting as an ambassador for the company

Thera’s Vision

• Thera will show that people with a learning disability can be leaders in society.
• Thera will be controlled by people with a learning disability.
• People supported by Thera can say how their Thera company is directed and managed.
• People with a learning disability will design the support they want from Thera.
• Thera will respect the rights and wishes of people at work, at home and in the community.
• People with a learning disability will check the quality of support from their Thera company.
• Thera Group will be led by a charity.

Skills & Experience

• Relevant Health and Social Care qualification at Level 3 or above or SCQF 7 or above.
• Proven experience supporting people with learning disabilities.
• Leadership or coaching experience is desirable.
• Knowledge of safeguarding, health and safety, and care regulations.
• Excellent communication, leadership, and decision‑making skills.
• Confidence in using digital systems (e.g. Excel, care planning software).
• Flexible working hours, willingness to travel locally and work across multiple locations.

E: [e-mail] T: 01476 513934

Thera is an equal opportunities employer that promotes diversity within our workforce and welcomes applications from all sections of the community, regardless of sexual orientation, race, age, gender, disability, religion or belief.

This role is exempt from the Rehabilitation of Offenders act 1974. For this role, you must declare any convictions or cautions that you have received, including those that would otherwise be spent. Female only qualifies under Paragraph 1, Schedule 9 of the Equality Act.

All posts are subject to DBS checks.