Female Complex Care Assistant

Innovate Care Group; South Ockendon; On-site; GBP 20,664 - 22,868; Full time

Benefits offered by this job

Weekly pay

Employee Assistance Programme (24/7 support)

Contributory pension scheme

Referral bonuses

Job summary

Innovate Care Group is seeking a Complex Care Healthcare Assistant in South Ockendon. This role involves delivering outstanding care for a male client with complex health needs. You will engage actively with the client and require experience with tracheostomy care and spinal cord injuries.

We offer weekly pay, a transparent pay structure including holiday pay, and continuous support through a dedicated care coordinator. Join us to make a meaningful impact in our client’s life.

Qualifications

• At least 12 months of care experience including tracheostomy care and spinal cord injury.
• Compassion, professionalism, and reliability.
• Good communication skills and IT confidence.

Responsibilities

• Ensure delivery of safe, outstanding care for a male client.
• Support activities of daily living.
• Engage in conversation and build rapport with the client.

Skills

Tracheostomy care

Cough assist

Invasive ventilation via tracheostomy

Personal cares

Communication skills

Job description

Make a Real Difference

Are you ready to make a real impact? At Innovate Care Group, we support adults and children with complex health needs to live rich, fulfilling lives – and we’re looking for compassionate individuals to join us. Help us deliver life‑changing care that truly makes a difference.

About Us

We are setting a new standard in complex care by combining expert clinical services with compassionate, person‑centred support. “Together Towards Tomorrow” is more than our motto, it’s how we empower our clients and our staff to grow, achieve, and thrive.

We make a positive impact on entire families, nurturing their growth and working towards new achievements, always mindful of unique conditions and abilities. Our dedicated team continuously seeks new ways to improve and adapt our services, making a meaningful difference in the lives we touch.

Your Role

As a Complex Care Healthcare Assistant for Innovate Care Group, you will play a vital role in ensuring the delivery of safe, outstanding care for our male client based in South Ockendon. We are looking for a chatty and proactive candidate that is happy to engage in lots of conversation. The ideal candidate will have previous experience supporting clients with spinal cord injuries, along with a confident and compassionate approach to care.

Clinical Support Required

• Tracheostomy care
• Cough assist
• Invasive ventilation via tracheostomy
• Autonomic dysreflexia
• Catheter care
• Moving and handling
• Personal cares
• Activities of daily living
• CPAP/BiPAP

You’ll be part of a consistent care team, typically supporting one client at a time in this stable, long‑term role.

What We Offer

• Weekly pay
• Transparent rolled‑up pay structure – All advertised rates now include holiday pay. Your holiday pay is accrued and held safely in your holiday pot, ready for you when you take time off.
• Clinical and peer support network
• Allocated care coordinator and clinical lead who provide continuous support, including out‑of‑hours
• Employee Assistance Programme (24/7 support)
• Contributory pension scheme
• Care Professional of the Month rewards
• Referral bonuses
• Bespoke, client‑specific training plus career advancement opportunities including CPD

Training Pathway

• Online learning modules
• Face‑to‑face clinical training
• Shadowing and competency assessments
• Continuous CPD and career growth opportunities

What We’re Looking For

• At least 12 months of care experience including tracheostomy care and spinal cord injury
• Compassion, professionalism, and reliability
• Good communication skills and IT confidence
• Willingness to be part of a family‑centred care team
• Hold an understanding of safeguarding
• Ability to recognise deterioration in both psychological and physical health

Location & Work Details

• South Ockendon
• Minimum of 2 shifts per week, 8‑8 days or nights
• £15 – £16.60 per hour (includes holiday pay accrual)
• Full training provided
• Full right to work in the UK required

Equal Opportunities

Innovate Care Group is an equal‑opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.