Complex Care Healthcare Assistant

Innovatecare; Bexhill-on-Sea; On-site; GBP 17,900 - 25,494; Full time

Benefits offered by this job

Weekly pay

Transparent rolled-up pay structure

Employee Assistance Programme (24/7 support)

Contributory pension scheme

Referral bonuses

Client-specific training

Job summary

Innovatecare seeks a Complex Care Healthcare Assistant in Bexhill-on-Sea. In this fulfilling role, you will provide critical support to clients with complex health needs, including tracheostomy care and medication administration. Join a dedicated team delivering life-changing care.

With full training provided, you will be part of a stable, long-term role, ensuring consistent care for our clients. Roles offer predictable income, strong team support, and an opportunity to make a real difference.

Qualifications

• At least 12 months of care experience.
• Experience with complex needs would be advantageous.
• Car driver with access to your own vehicle.

Responsibilities

• Ensure the delivery of safe, outstanding care to clients.
• Support the client with ventilation, tracheostomy care, and nebulisation.
• Help with medication administration and communication for non-verbal clients.

Skills

Compassion

Reliability

Good communication skills

Experience with complex needs

IT confidence

Job description

• Type: Full time, minimum of 1 shift per week
• Salary: £15.75 per hour (includes holiday pay accrual – holiday pay is accrued and held separately, not paid out weekly)
• Working pattern: Days – 8am till 8pm (Wed – Sun). Nights (Sleep in) 8pm till 8am (Wed – Sun)
• Requirements: To be eligible to apply, you must hold full right to work in the UK and must be a car driver – ideally a manual car driver
• Full training provided

Make a Real Difference

Are you ready to make a real impact? At Innovate Care Group, we support adults and children with complex health needs to live rich, fulfilling lives – and we’re looking for compassionate individuals to join us. Help us deliver life-changing care that truly makes a difference.

About Us

We are setting a new standard in complex care by combining expert clinical services with compassionate, person-centred support. “Together Towards Tomorrow” is more than our motto — it’s how we empower our clients and our staff to grow, achieve, and thrive.

We make a positive impact on entire families, nurturing their growth and working towards new achievements, always mindful of unique conditions and abilities. Our dedicated team continuously seeks new ways to improve and adapt our services, making a meaningful difference in the lives we touch.

Complex Care Role

We have an amazing opportunity for a complex care worker to join one of our packages based in Bexhill. As a Complex Care Healthcare Assistant for Innovate Care Group, you will play a vital role in ensuring the delivery of safe, outstanding care of our female client who requires support with the following:

• Ventilation via tracheostomy
• Nebulisation
• Tracheostomy care
• Suctioning via tracheostomy
• Cough assist
• Oxygen Therapy
• Spo2 Monitoring
• Moving and Handling
• Epilepsy Experience
• Enteral feeding (e.g., PEG, jejunal tube)
• Assisting with communication, particularly for those who are non-verbal or have limited verbal abilities
• Administration of Medication via PEG

You’ll be part of a consistent care team, typically supporting one client at a time in this stable, long‑term role.

Why Choose Innovate?

Unlike agency or domiciliary care roles, we offer:

• No unpaid travel time – you’re paid for the work you do.
• Consistent shifts with one client – predictable income and routine.
• Reliable long‑term work – not last‑minute shift offers.
• Strong team environment – backed by qualified clinical leads and support staff.

Training Pathway

If you already have experience in care and are looking to build on your skills and step into a more specialised role, this is a great opportunity for you. Our structured training includes:

• Online learning modules
• Face‑to‑face clinical training
• Shadowing and competency assessments
• Continuous CPD and career growth opportunities

What We Offer

• Weekly pay
• Transparent rolled‑up pay structure – All advertised rates now include holiday pay, making it easier to compare your earnings with other roles. Your holiday pay is accrued and held safely in your holiday pot, ready for you when you take time off.
• Clinical and peer support network
• Allocated care coordinator and clinical lead who provide continuous support, including out‑of‑hours
• Employee Assistance Programme (24/7 support)
• Contributory pension scheme
• “Care Professional of the Month” rewards
• Referral bonuses
• Bespoke, client‑specific training plus career advancement opportunities including CPD

What We’re Looking For

• At least 12 months of care experience
• Experience with complex needs would be advantageous
• Compassion, professionalism, and reliability
• Good communication skills and IT confidence
• Car driver with access to your own vehicle
• Willingness to be part of a family‑centred care team
• Hold an understanding of safeguarding
• Ability to recognise deterioration in both psychological and physical health

Apply Now

Join Innovate Care Group and be a part of a future where complex care is seamlessly integrated into daily life, uplifting our clients and their families every step of the way.

If you share our passion for providing innovative complex care, we’d love to hear from you. Please apply today and should you be a good fit for this role, we’ll be in touch soon.

Innovate Care Group is an equal opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.