Complex Care Assistant

Innovatecare; Hastings; On-site; GBP 19,286 - 22,041; Full time

Benefits offered by this job

Weekly pay

Employee Assistance Programme

Contributory pension scheme

Referral bonuses

CPD opportunities

Job summary

Innovatecare, based in Hastings, UK, is seeking compassionate caregivers to provide high-quality care to clients with complex healthcare needs. This role offers full training, consistent shifts, and weekly pay, ensuring a supportive work environment.

Ideal candidates will have at least 12 months of homecare experience along with skills in monitoring and supporting clients with conditions such as brain injury and ventilation needs. Innovatecare values diversity and inclusivity in its hiring practices.

Qualifications

• At least 12 months of homecare experience.
• Experience with complex needs such as brain injury or ventilation care.
• Must be a car driver.

Responsibilities

• Provide compassionate support to clients with complex healthcare needs.
• Monitor observations and provide behavioral support.
• Ensure the delivery of safe, outstanding care for clients.

Skills

Homecare experience

Compassion

Good communication skills

IT confidence

Ability to recognize deterioration

Job description

Job description:

• Full training provided
• Type: Full time minimum of 2 shifts per week
• Salary: £14 – £16 per hour (includes holiday pay accrual – Holiday pay is accrued and held separately, not paid out weekly)
• Working pattern: Various shift patterns available – days and nights, week days and weekends
• Requirements: To be eligible to apply, you must hold full right to work in the UK and be able to drive

Your Role

You will play a vital role in ensuring the delivery of safe, outstanding care of clients with complex healthcare needs, providing compassionate, tailored support to promote independence and wellbeing. Clinical skills and experience would be advantageous in the following areas: mental health conditions, acquired brain injury, and respiratory/ventilation requirements –

• Tracheostomy and ventilation care
• Suctioning
• PEG feeding
• Monitoring observations
• Cough assist
• Behavioral support

You’ll be part of a consistent care team, typically supporting one client at a time in this stable, long-term role.

Why Choose Innovate?

• No unpaid travel time – you’re paid for the work you do.
• Consistent shifts with one client – predictable income and routine.
• Reliable long-term work – not last-minute shift offers.
• Strong team environment – backed by qualified clinical leads and support staff.

Training Pathway

If you already have experience in care and are looking to build on your skills and step into a more specialised role, this is a great opportunity for you. Our structured training includes:

• Online learning modules
• Face-to-face clinical training
• Shadowing and competency assessments
• Continuous CPD and career growth opportunities

What We Offer

• Weekly pay
• Transparent rolled-up pay structure – All advertised rates now include holiday pay, making it easier to compare your earnings with other roles. Your holiday pay is accrued and held safely in your holiday pot, ready for you when you take time off.
• Clinical and peer support network
• Allocated care coordinator and clinical lead who provide continuous support, including out-of-hours
• Employee Assistance Programme (24/7 support)
• Contributory pension scheme
• “Care Professional of the Month” rewards
• Referral bonuses
• Bespoke, client-specific training plus career advancement opportunities including CPD

What We’re Looking For

• At least 12 months of homecare experience
• Experience with complex needs such as brain injury, behavioral and learning difficulties and ventilation care
• Car driver
• Compassion, professionalism, and reliability
• Good communication skills and IT confidence
• Willingness to be part of a family-centred care team
• Hold an understanding of safeguarding
• Ability to recognise deterioration in both psychological and physical health

Innovate Care Group is an equal opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.