Fast-Paced Team Leader: Inspire Service & Growth

Chopstix Group; Gateshead; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Employee Discount

Hourly Rate £13.21

Online Discounts in High Street Stores

Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Meals on Shift

Wellbeing Support

Career Development via Career Pathway

Incentive Schemes

Job summary

Chopstix Group in the United Kingdom is seeking a Team Leader who will lead from the front, manage shifts as a key holder, and support the smooth operation of the store. You will coach your team to deliver outstanding food and customer experiences while maintaining high standards and a hands-on approach across all areas of the shop.

The role requires flexibility with evenings, weekends, and potential late-night trading.

Qualifications

• Experience in a hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• The ability to take ownership of shifts and make decisions when needed.
• A passion for delivering great customer service and memorable experiences.
• A hands-on approach, with the flexibility to work across all areas of the store.
• Strong communication skills and the ability to motivate those around you.
• A positive attitude, high standards, and a desire to grow with the business.

Responsibilities

• Lead from the front and run shifts as a key holder.
• Support the smooth day-to-day operation of the store.
• Coach and inspire the team to deliver great customer experiences.
• Collaborate with management to drive performance.
• Ensure every shift runs smoothly and addresses issues promptly.

Skills

Acting with Integrity

Building and Supporting Teams

Championing Customer Needs

Communicating Effectively

Delivering High Quality Work

Teamwork

Job description

Chopstix Group in the United Kingdom is seeking a Team Leader who will lead from the front, manage shifts as a key holder, and support the smooth operation of the store. You will coach your team to deliver outstanding food and customer experiences while maintaining high standards and a hands-on approach across all areas of the shop.

The role requires flexibility with evenings, weekends, and potential late-night trading.