Fast-Paced Food Retail Customer Specialist

Marks & Spencer Plc; Cheltenham; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is looking for a Customer Assistant in our Food section at Cheltenham. You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service at pace and thriving under pressure as you meet strong customer demand.

You’ll confidently recommend and sell our newest food products, use Sparks App and in-store devices, and work across different store areas to keep shelves stocked and customers satisfied.

Qualifications

• Frontline customer experience essential in fast-paced retail.
• Comfort with using in-store digital tools and devices.
• Ability to work across multiple store areas and shifts.

Responsibilities

• Serve customers with knowledge and efficiency.
• Promote and sell new food products to shoppers.
• Utilise Sparks App and in-store devices to enhance service.
• Adapt to changing store needs and shifts.

Skills

Customer service

Communication

Digital tools

Team player

Flexibility

Job description

Marks & Spencer Plc is looking for a Customer Assistant in our Food section at Cheltenham. You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service at pace and thriving under pressure as you meet strong customer demand.

You’ll confidently recommend and sell our newest food products, use Sparks App and in-store devices, and work across different store areas to keep shelves stocked and customers satisfied.