Fast-Paced Café Customer Specialist

Marks & Spencer Plc; Malvern; On-site; GBP 14,000 - 19,000; Part time

Job summary

Marks & Spencer Plc in Malvern is seeking a customer-focused café team member to join the M&S Café. The role is fast-paced and requires delivering warm, five-star service while working Sunday, Wednesday and Saturday from 12:00 to 16:00.

You will use digital tools to take and fulfil orders quickly, maintain strict food safety standards, and support colleagues to keep the café running smoothly during busy periods with a high-performance team mindset.

Responsibilities

• Be digitally confident and use cafe tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards while managing orders and queues.
• Deliver warm, five-star service even during busy periods.
• Work as part of a team to support a high-performance culture.
• Be flexible to work where needed with pace.

Job description

Marks & Spencer Plc in Malvern is seeking a customer-focused café team member to join the M&S Café. The role is fast-paced and requires delivering warm, five-star service while working Sunday, Wednesday and Saturday from 12:00 to 16:00.

You will use digital tools to take and fulfil orders quickly, maintain strict food safety standards, and support colleagues to keep the café running smoothly during busy periods with a high-performance team mindset.