Café Customer Assistant: Fast-Paced, Five-Star Service

Marks and Spencer; Hedge End; Presencial; GBP 9000 - 11 000; Tempo parcial

Resumo da oferta

Marks & Spencer in the United Kingdom is recruiting for the M&S Café during the festive season. This hands-on role requires you to work Wed 14:00-19:00, Thu 14:00-19:00, Fri 14:00-19:00 and Sat 14:00-19:00, staying calm under pressure to deliver warm, five-star service.

You will be a brand ambassador, recommending food and drinks, and ensuring the café runs smoothly at peak times. Use our POS tools to take and fulfil orders quickly, maintain impeccable food safety standards, support colleagues,

Qualificações

• Digital literacy and confident with tech tools.
• Customer service experience, courteous and proactive.
• Teamwork and flexibility in a fast-paced setting.
• Experience with POS systems is a plus.

Responsabilidades

• Take and fulfil orders quickly using the POS system.
• Maintain food safety standards while managing orders and queues.
• Deliver five-star service under pressure during peak periods.
• Support colleagues and contribute to a high-performance cafe culture.
• Be flexible and ready to work where needed.

Conhecimentos

Digital literacy

Customer service

Teamwork

POS system experience

Ferramentas

POS systems

Descrição da oferta de emprego

Marks & Spencer in the United Kingdom is recruiting for the M&S Café during the festive season. This hands-on role requires you to work Wed 14:00-19:00, Thu 14:00-19:00, Fri 14:00-19:00 and Sat 14:00-19:00, staying calm under pressure to deliver warm, five-star service.

You will be a brand ambassador, recommending food and drinks, and ensuring the café runs smoothly at peak times. Use our POS tools to take and fulfil orders quickly, maintain impeccable food safety standards, support colleagues,