Fast-Paced Café Customer Assistant

Marks and Spencer; Belfast City District; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in Belfast city store invites you to join the M&S Café as a Cafe Customer Assistant. You’ll help customers with food and drink, take orders, and keep the café running smoothly during peak times.

This fast-paced, high‑pressure role rewards quick thinking, service excellence, and teamwork. You’ll be digitally confident, using store tools to process orders promptly while maintaining top food safety standards.

Qualifications

• Brand ambassador who makes great food and drink recommendations and keeps the café operating smoothly during busy periods.
• Digitally confident and able to use store tools to take and fulfil orders quickly, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Teamwork matters, supporting colleagues to meet customer needs in a high‑performance culture.

Responsibilities

• Greet customers and take orders at the café desk.
• Make food and drink recommendations and prepare items to a high standard.
• Operate the café at pace, processing orders accurately and efficiently.
• Maintain cleanliness and food safety standards throughout shifts.

Job description

Marks & Spencer in Belfast city store invites you to join the M&S Café as a Cafe Customer Assistant. You’ll help customers with food and drink, take orders, and keep the café running smoothly during peak times.

This fast-paced, high‑pressure role rewards quick thinking, service excellence, and teamwork. You’ll be digitally confident, using store tools to process orders promptly while maintaining top food safety standards.