Fast-Paced Café Associate — Five-Star Service & Digital Tools

MARKS&SPENCER; High Wycombe; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Staff meals

Job summary

MARKS&SPENCER in High Wycombe invites you to join the M&S Café team. In this fast-paced, high-pressure role you will make great food and drink recommendations, deliver warm, five-star service, and keep the café operating smoothly even during busy periods.

You’ll be a brand ambassador, using store tools to take and fulfill orders quickly while maintaining rigorous food safety standards and delivering exceptional customer experiences.

Qualifications

• Digital literacy and comfort with using store tech to take and fulfil orders.
• Strong customer service orientation and ability to engage with customers.
• Ability to work well in a team and support colleagues during busy periods.
• Flexible and quick to adjust to changing store needs and tasks.

Responsibilities

• Being digitally confident; use store tools to take and fulfil orders quickly.
• Maintain food safety standards while managing orders and queues.
• Deliver five-star service and fast, accurate service during peak times.
• Provide teamwork support to colleagues to maintain high performance.
• Adjust to various tasks and pace as needed in a busy café environment.

Skills

Digital literacy

Customer service

Teamwork

Adaptability

Job description

MARKS&SPENCER in High Wycombe invites you to join the M&S Café team. In this fast-paced, high-pressure role you will make great food and drink recommendations, deliver warm, five-star service, and keep the café operating smoothly even during busy periods.

You’ll be a brand ambassador, using store tools to take and fulfill orders quickly while maintaining rigorous food safety standards and delivering exceptional customer experiences.