Fast-Paced Café Assistant — Five-Star Service

Marks & Spencer Plc; Throop; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in Throop is seeking a Cafe Customer Assistant to join our in-store café team. You will deliver warm, five-star service, take orders quickly using digital tools, and help maintain high food safety standards even during busy periods.

The role expects you to be agile, customer-focused and able to work flexible hours, including the possibility of additional full-time hours in December as required.

Qualifications

• Experience in fast-paced customer service environments.
• Comfortable using digital tools to take and fulfil orders.
• Able to stay calm under pressure while delivering quality service.

Responsibilities

• Make food and drink recommendations to customers.
• Ensure café operates smoothly during peak times.
• Take orders quickly using digital tools and keep customers moving.
• Maintain impeccable food safety standards and cleanliness.
• Work with colleagues to deliver five-star service in a busy store.

Skills

Customer service

Digital skills

Communication

Job description

Marks & Spencer Plc in Throop is seeking a Cafe Customer Assistant to join our in-store café team. You will deliver warm, five-star service, take orders quickly using digital tools, and help maintain high food safety standards even during busy periods.

The role expects you to be agile, customer-focused and able to work flexible hours, including the possibility of additional full-time hours in December as required.