Fan-First Mail Order & Warehouse Associate

Brighton & Hove Albion FC; Brighton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Complimentary breakfast and lunch at 2

23 days holiday pro rata

Rewards platform with 900+ retailers

Enhanced family policies

Access to gym and padel court

Priority access to match tickets and W

In-house training CPD opportunities

Exclusive discounts from partners

Job summary

Brighton & Hove Albion FC is seeking a Mail Order & Warehouse Assistant to join our Retail Team at the American Express Stadium, Brighton. This permanent role is 35 hours per week, with evenings and weekends as part of the Retail rota, and involves handling the full mail order process, parcel dispatch, and click-and-collect duties across stores.

You will maintain online stock records, support warehouse activities, and deliver high standards of customer service to fans worldwide, ensuring

Qualifications

• Experience in warehouse or retail stock control.
• Experience with EPOS systems.
• Ability to work in a fast-paced environment and under pressure.
• Strong communication and customer service skills.

Responsibilities

• Handle mail order from processing to dispatch.
• Manage click and collect orders across retail stores.
• Maintain online stock records and accuracy.
• Assist warehouse team with storage and replenishment.

Skills

Warehouse experience

Stock control

EPOS systems

Customer service

Communication skills

Tools

EPOS systems

Job description

Brighton & Hove Albion FC is seeking a Mail Order & Warehouse Assistant to join our Retail Team at the American Express Stadium, Brighton. This permanent role is 35 hours per week, with evenings and weekends as part of the Retail rota, and involves handling the full mail order process, parcel dispatch, and click-and-collect duties across stores.

You will maintain online stock records, support warehouse activities, and deliver high standards of customer service to fans worldwide, ensuring