Family Contact Supervisor — Safeguarding & Sessions

Community Care Live; Aldershot; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Health Assured EAP

Flexible working (9-day fortnight)

Hybrid working

Job summary

Hampshire County Council is seeking a Family Time Supervisor to support children and families by supervising and facilitating contact sessions, providing transport where needed, and documenting outcomes that may be used in court proceedings.

Based across two sites in Alton and Aldershot, the role requires flexible hours, travel between sites, and a strong safeguarding focus while building relationships with parents, social workers, and foster carers.

Qualifications

• Proven experience working with children and families in need, with strong understanding of child development and safeguarding practices.
• Excellent IT, verbal communication, listening, and observation skills; ability to build effective relationships with children, carers, and professionals.

Responsibilities

• Supervise and facilitate contact sessions in various settings, ensuring child safety, providing transport, and intervening if contact becomes unsafe.
• Manage challenging situations, including stopping contact when not in the child\'s best interest, while maintaining a child-focused approach.
• Prepare for and document contacts accurately within agreed timescales, adhering to legal and policy requirements.
• Build effective relationships with parents, social workers, foster carers, and children, with safeguarding awareness and prompt reporting of concerns.
• Work collaboratively as part of a team, attending meetings, training, and complying with Hampshire County Council policies.

Skills

Child development knowledge

Safeguarding practices

IT skills

Verbal communication

Observational skills

Travel willingness

Tools

IT literacy

Job description

Hampshire County Council is seeking a Family Time Supervisor to support children and families by supervising and facilitating contact sessions, providing transport where needed, and documenting outcomes that may be used in court proceedings.

Based across two sites in Alton and Aldershot, the role requires flexible hours, travel between sites, and a strong safeguarding focus while building relationships with parents, social workers, and foster carers.