Family Contact Coordinator

Fair Ways; Southampton; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Staff lotteries

Holiday accrual scheme

Health plan

Early Pay

Education grants

Wellbeing initiatives

Pension scheme

Blue Light Card

Job summary

Fair Ways is seeking a Family Contact Supervisor to supervise and support family contact sessions in a safe, supervised environment. You will record sessions accurately, monitor risks and uphold safeguarding standards while helping families re-build relationships where possible.

The role requires a valid driving licence, access to a car, and eligibility to work in the UK. Some flexibility with hours and DBS clearance is part of the package.

Qualifications

• Fast, accurate typing skills to conduct supervised and supported family contact sessions.
• Understanding and application of NACCC standards and safeguarding procedures.
• Desirable Level 3 qualification in a relevant subject helps in delivering services.

Responsibilities

• Supervise and support family contact sessions in a safe, supervised setting.
• Record sessions accurately while monitoring risks and safeguarding children.
• Work within NACCC standards and Fair Ways policies.
• Engage with families to support re-establishing relationships where appropriate.

Skills

Typing fast

Safeguarding

Driving licence

Right to work in UK

Education

Level 3 qualification (relevant subject)

Job description

Who are Fair Ways and what do we stand for?

At Fair Ways we believe in making a difference through passionate care, support and education. Together we aim to build an institution that makes a difference to society and leaves a legacy greater than ourselves and our contributions. Our values sit at the heart of everything we do; we measure our wealth by the difference we make, rather than the profit we make. Fair Ways is a leading children’s services charity based in the Solent, delivering Fostering, Education, Residential and Family services and cares for over 400 children, families, young people and vulnerable adults each year.

Where and when do we need you?

We are looking for a professional, assertive individual with fast, accurate typing skills, to conduct both supervised and supported family contact sessions. Fair Ways Contact Service offers a safe and supervised environment allowing families to work towards re-establishing relationships following a breakdown or separation.

In this role as a Family Contact Supervisor you will be involved in exciting and rewarding things like:

• Keeping vulnerable children and young people Safe –Contributing to the monitoring of good practice within the Contact Scheme, ensuring safe working practices within safeguarding procedures are followed.
• Working in an informed way using relevant supporting information –Work within the NACCC standards for the Contact Scheme and adhere to Fair Ways policies and procedures.
• Supporting positive engagement for our families-The role involves supervising/ supporting contact sessions to enable children to retain bonds with significant figures in their lives in a controlled environment.
• Ensuring an open platform for discussion– involving parents and children (where appropriate) in decisions about their contact, in order to maximise their choices, giving due consideration to their wishes and feelings.
• Playing your PART within an amazing team– Being a reliable and conscientious team member. Contact sessions are often court ordered and must be adhered to with stability and consistency being key factors to making them work.
• Evidencing your fantastic attention to detail and communication skills– The individual must be able to accurately record sessions and at the same time monitor the risks in the sessions and have the confidence to recognise and challenge unsafe parenting.

This working hours will be 15 hours per week,5 hours Saturday and Sunday which will be variable and Wednesdays 13.30-18.30.

All candidates must have a full driving license and have access to the use of a car. Successful candidates will be required to provide an enhanced Disclosure (DBS). This disclosure cost will be met by Fair Ways.

Fair Ways are unable to provide VISA sponsorship for this role and all applicants will need to be able to provide evidence of right to work in the UK.

Desirable…. but not Essential

• We welcome applicants that hold or are willing to be supported to achieve a Level 3 qualification in a relevant subject.

At Fair Ways, we care about your well-being, here is what we currently offer to our dedicated team:

• Exciting Opportunities:Participate in free staff lotteries with amazing prizes, such as £1000 holiday vouchers, weekends away, luxury hampers, £1000 fostering referral scheme and vouchers. Experience a workplace that celebrates your contributions.
• Work-Life Balance:Enjoy a Holiday Accrual Scheme, an extra day of annual leave as a ‘wellbeing day’ and the option to purchase additional holidays (up to 5 days). We value your time and offer flexibility to accommodate your existing commitments.
• Health and Support: Benefit from Health Shield, our health cash plan, and access to our Employee Assistance Scheme, providing emergency financial assistance and 24/7 counselling services. Access your salary when you need it with Early Pay – The ability to withdraw an amount of your salary early each month to assist with any unforeseen circumstances.
• Growth and Development: Unlock your potential with our Education Grant, offering funding for accreditation up to master's level. Engage in leadership courses to enhance your skills and progress in your career.
• Wellbeing Matters:Experience team-building days, summer festivals, and well-being initiatives, promoting a positive work environment. Take advantage of discounted gym memberships and a cycle-to-work scheme to maintain a healthy lifestyle.
• Recognition and Rewards:Be appreciated for your dedication through annual Staff Awards and Long Service Awards. Build a secure future with our pension scheme and gain eligibility for a Blue Light Card.
• Supportive Community:Be part of our diverse workforce that embraces all communities. We value your unique perspective and encourage you to contribute to our inclusive and vibrant culture.