Family Time Supervisor

Norfolk County Council; Norwich, Great Yarmouth; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health & wellbeing services

Flexible working: flexi-time, part‑tme

Norfolk Rewards discounts

Blue Light card

Relocation assistance

Travel expenses advance

LGPS pension

Tax-efficient car lease

Refer-a-friend bonus

Job summary

Norfolk County Council is seeking Family Time Supervisors to join the casual team covering sickness and annual leave in the Norwich and Great Yarmouth areas. As a Family Time Supervisor you will facilitate and supervise court-ordered family time between looked after children and their families.

You should have strong ICT and communication skills, the ability to work to deadlines, and a respectful, non-judgemental manner.

Qualifications

• Excellent ICT skills, including Word.
• Excellent customer service and communication skills.
• Good organisational skills.
• Fantastic team working.
• Ability to work to tight deadlines.
• Cultural awareness.
• Professional conduct and ability to manage sensitive information.
• Friendly, approachable, empathic and non-judgemental.

Responsibilities

• Facilitate and supervise court-ordered family time.
• Work with looked after children and their families.
• Support practitioners in Vital Signs for Children.

Skills

ICT skills (Word)

Customer service

Organisational skills

Teamwork

Deadlines

Cultural awareness

Professional conduct

Empathic / non-judgemental

Job description

Family Time Supervisor | 10713 | Casual Contract | £14.36 – £15.06 per hour | Grade E | Norwich / Great Yarmouth

An exciting opportunity has arisen to be part of the Family Time service in the Norwich and Great Yarmouth areas. We are looking for Family Time Supervisors to join the team on a casual basis to cover sickness and annual leave.

As a Family Time Supervisor, you will be customer focused and will facilitate and supervise court ordered family time between looked after children and their families.

We are seeking people who can take the time to listen and connect whilst working alongside our practitioners to support Vital Signs for Children.

Below are some of the skills we are looking for and you should be able to demonstrate:

• excellent ICT skills, including Word
• excellent customer service and communication skills
• good organisational skills
• fantastic team working
• ability to work to tight deadlines
• cultural awareness
• professional conduct and ability to manage sensitive information
• friendly, approachable, empathic and non-judgemental.

This post involves working closely with children and is subject to an Enhanced Disclosure application to the Disclosure and Barring Service. Full training will be provided, and you will be supported by an experienced, friendly, knowledgeable and established team.

Your application will be assessed against the essential and desirable criteria stated in the job description and person specification. If you are successfully shortlisted, you will be asked to attend an interview.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.