Family Time Supervisor

Hampshire County Council; England; On-site; GBP 27,000 - 31,000; Full time

Job summary

A local government authority in the UK is seeking a Contact Supervisor responsible for ensuring safe and meaningful contact between children in care and their families. The role involves traveling across the county, observing contacts, and reporting on interactions. Ideal candidates will have experience working with children and excellent communication skills. This permanent position offers a salary range of £27,780 - £30,564 per annum and flexible working hours.

Qualifications

• Experience in working with children or vulnerable individuals.
• Ability to observe and report on interactions.
• Strong communication skills.

Responsibilities

• Provide supervised contact for children with their families.
• Travel across Hampshire to various contact venues.
• Prepare reports for court purposes after contact.

Job description

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Job Reference: HCC622802
Salary Range: £27,780 - £30,564 per annum
Work Location: 1 High Street, Totton
Hours per week: 37
Contract Type: Permanent
Closing Date: 3 December 2025

The Role:

The purpose of the Contact Supervisor role is to provide safe and meaningful supervised contact for children with their parents, family members or carers. This service is for children who are in the care of the Local Authority. The children could be aged from birth all the way up to teenagers.

What you’ll do:

This role is a county wide role, and you will be expected to travel across Hampshire to support contact for children with parents, sibling and wider family. You will be expected to work 37 hours a week, flexibly and may be asked to work early mornings or later evenings to support family needs.
A typical day could be preparing for contact by reading recent information and updates about the family then phoning a school to let them know they are collecting a child for contact. Once at the venue, the Contact Supervisor would observe the contact whilst taking notes. Once contact is complete, the child is returned to their placement. The Contact Supervisor would then complete a report which could, in future, be used for court purposes.

We offer a flexible, motivating and inclusive workplace, where talent is truly recognised and developed. We have created an environment that you can look forward to being a part of and where you are empowered to be your best and believe in creating a workplace built on teamwork where people can grow and develop in their roles.
If you think you have what it takes to make a real difference in Hampshire, get in touch!
To find out more about what we can offer you in return, please see ourbenefit package .

This post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Hannah Patience, Contact Co-ordinator on 07873 702971

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.