Family Support Worker: Visitor Centre Impact

Prison Advice and Care Trust; Nottingham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Counselling service

Cycle to work

Life assurance

Eye care vouchers

Generous annual leave

Job summary

Prison Advice and Care Trust (PACT) is seeking a Family Support Worker (Visits Centre Assistant) to join our Visitor Centre team. Based in the visits centre, you will provide essential support to families, facilitate visits, organise family days and support play services to ensure families feel welcomed during challenging times.

You will work with the PACT Family team, applying safeguarding knowledge and excellent interpersonal skills to build partnerships with a range of agencies and staff.

Qualifications

• Experience and understanding of working with families in challenging environments, ideally involving offenders and/or their families.
• Excellent organisational skills with ability to manage a demanding workload.
• Knowledge of safeguarding/child protection practice.
• Excellent interpersonal communication skills and ability to build partnerships with a range of agencies.

Responsibilities

• Provide support, advice and guidance to families visiting the prison.
• Facilitate prison visits and organise family days.
• Support play service and children’s activities in the visits centre.
• Help ensure families feel welcomed and supported during visits.

Skills

Family support

Organisational skills

Safeguarding

Interpersonal skills

Partnership building

Job description

Prison Advice and Care Trust (PACT) is seeking a Family Support Worker (Visits Centre Assistant) to join our Visitor Centre team. Based in the visits centre, you will provide essential support to families, facilitate visits, organise family days and support play services to ensure families feel welcomed during challenging times.

You will work with the PACT Family team, applying safeguarding knowledge and excellent interpersonal skills to build partnerships with a range of agencies and staff.