Family Support Worker (Fixed-Term)

HANLEY CASTLE HIGH SCHOOL; Worcester; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

LGPS pension

Cycle to work scheme

Free on-site parking

Westfield Health access

Job summary

Hanley Castle High School and partner primary schools seek two Family Support Workers to provide early, practical and relational support to vulnerable children and families, improving attendance, engagement and safety so children can learn. Applicants should have a Level 3 qualification (or above) in a related field, strong safeguarding knowledge, and a driving licence.

35 hours per week, term-time plus 8 PD days.

Qualifications

• Experience working directly with children, young people and families.

Responsibilities

• Provide early, practical and relational support to vulnerable children and families to improve attendance and engagement.
• Help ensure children are safe in school and able to learn.

Skills

Child/family work

Safeguarding knowledge

Record-keeping

Driving licence

Education

Level 3 qualification or above

Job description

35 hours per week, Monday – Friday. Term-time only plus 8 PDD’s.

The Hanley and Upton Educational Trust is seeking to appoint two Family Support Workers to work across Hanley Castle High School and our partner primary schools. This is a unique opportunity to provide early, practical and relational support to vulnerable children and their families, helping to improve attendance, strengthen engagement and ensure children are safe, in school and able to learn.

We are seeking compassionate, resilient and highly organised individuals with experience of working directly with children, young people and families, including those facing difficulties or crisis. Applicants should hold a relevant Level 3 qualification (or above) in a related field, such as family support, social care, youth work, early years, teaching or counselling, or be able to demonstrate equivalent experience. Successful candidates will be skilled in building trusting relationships with children and families, remaining calm and non-judgemental in challenging situations, working collaboratively with partner agencies and helping families overcome barriers that affect children’s wellbeing, attendance and engagement with school.

Strong safeguarding knowledge, effective record-keeping, excellent communication skills and a commitment to improving outcomes forvulnerable children are essential. A full driving licence and access to a vehicle are required.

Working hours

35 hours per week, term-only plus 8 Professional Development Days (PDD’s).

Terms

This is a fixed-term position for two years in the first instance funded through a time-limited funding allocation, with the potential for continuation subject to future funding arrangements.

Salary

Scale 6, SCP18 – 22, £32,578 - £34,811 FTE. Pro-rated to £26,471 - £28,286 per annum.

Start date

As soon as possible.

Interviews are expected to be held on Tuesday 20 October 2026.

Benefits

• Secure pension with Local Government Pension Scheme
• Access to a cycle to work scheme
• Free on-site parking
• Free access to Westfield Health, Healthy Extras providing:
  • 24/7 telephone access to a practising UK GP
  • 24 Hour Advice & Information Line (including structured counselling sessions)
  • Eldercare Advice
  • Discounts and offers at hundreds of retailers, restaurants and destinations
  • Gym discounts

Further information

Hanley Castle is a dynamic and pleasantly situated high performing Academy, which is justifiably proud of its local and national reputation for academic excellence.

Founded in 1326, the school provides a unique blend of academic rigour, modern facilities and traditional values. The school is heavily oversubscribed and our Sixth Form is flourishing.

Hanley Castle High School is committed to safeguarding and promoting the welfare of children and young people and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake pre-employment checks including an Enhanced Disclosure via the Disclosure and Barring Service.

Further details are available on our school website.