Family Support Worker | Early Help Service | Pendle and Rossendale

Lancashire County Council; Lancashire; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Pension

Flexible hours

Annual leave (32 days) + holidays

Employee discounts

Job summary

Lancashire County Council's Early Help Service – Education and Children’s Services is recruiting a Family Support Worker to help children, young people and families stay safe, healthy and thrive. You will carry a caseload, deliver tailored, evidence-based interventions and work with schools and partners to provide joined-up support.

The role requires safeguarding commitment, strong communication, and the ability to work both independently and as part of a team.

Qualifications

• Level 3 qualification or substantial experience in a relevant field.
• Experience of working directly with children, young people, and families.
• Strong assessment, planning, and critical reflection skills.
• Excellent communication and relationship-building abilities.
• Ability to work independently and as part of a team.
• Commitment to safeguarding, equality, and health and safety.

Responsibilities

• Hold a caseload of families and deliver personalised, evidence-based interventions.
• Undertake early help assessments and co-produce action plans with families.
• Work as part of a Team Around the Family to provide seamless support.
• Maintain accurate records and apply analysis to justify decisions.
• Build strong relationships with families and professionals to ensure positive outcomes.
• Work flexibly, including occasional evenings and weekends, to meet family needs.

Skills

Work with children and families

Assessment and planning

Communication skills

Safeguarding

Teamwork and independence

Education

Level 3 qualification in relevant field

Job description

Job Description

Salary £28,142 – £32,061, Per annum

Full Time, 37 hours per week in Rossendale and Pendle & 22.2 in Pendl

Family Support Worker

Early Help Service – Education and Children’s Services

Location: Pendle and Rossendale

Grade: 6

About Us…

Lancashire County Council is committed to making Lancashire the best place to live, work, visit, and prosper. Our Early Help Service provides vital support to children, young people, and families, helping them to stay safe, healthy, and achieve their full potential. We deliver services that make a real difference in local communities, and we’re looking for passionate individuals to join us.

About You…

• Family-Focused – You’ll work directly with children, young people, and families to understand their needs and create tailored plans that improve outcomes.
• Collaborative – You’ll work closely with schools, partner agencies, and other professionals to deliver joined-up support.
• Empathetic & Resilient – You’ll bring sensitivity, creativity, and determination to help families overcome challenges and thrive.

What You’ll Do…

• Hold a caseload of families and deliver personalised, evidence-based interventions.
• Undertake early help assessments and co-produce action plans with families.
• Work as part of a Team Around the Family to provide seamless support.
• Maintain accurate records and apply analysis to justify decisions.
• Build strong relationships with families and professionals to ensure positive outcomes.
• Work flexibly, including occasional evenings and weekends, to meet family needs.

Essential Skills & Experience:

• Level 3 qualification or substantial experience in a relevant field.
• Experience of working directly with children, young people, and families.
• Strong assessment, planning, and critical reflection skills.
• Excellent communication and relationship-building abilities.
• Ability to work independently and as part of a team.
• Commitment to safeguarding, equality, and health and safety.

Why Join Us…

• Inclusivity – We welcome applications from all backgrounds and celebrate diversity.
• Benefits – Generous local government pension, flexible working, up to 32 days annual leave plus bank holidays, and access to discounts through our benefits platform.
• Development – We’ll support you with training, qualifications, and opportunities to grow your career.