Family Support Worker | Early Help Service | Burnley

Lancashire County Council; Lancashire; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Annual leave 32 days

Job summary

Lancashire County Council is seeking a Family Support Worker to join the Early Help Service in Burnley. You will manage a caseload of families, deliver tailored, evidence-based interventions, and conduct early help assessments.

You'll collaborate with schools and partner agencies, maintain records, and work flexibly to meet family needs, including evenings and weekends when required. Commitment to safeguarding and equality is essential.

Qualifications

• Level 3 qualification or substantial field experience.
• Experience of working directly with children, young people, and families.
• Strong assessment, planning, and critical reflection skills.
• Excellent communication and relationship-building abilities.
• Ability to work independently and as part of a team.
• Commitment to safeguarding, equality, and health and safety.

Responsibilities

• Hold a caseload of families and deliver personalised, evidence-based interventions.
• Undertake early help assessments and co-produce action plans with families.
• Work as part of a Team Around the Family to provide seamless support.
• Maintain accurate records and apply analysis to justify decisions.
• Build strong relationships with families and professionals to ensure positive outcomes.
• Work flexibly, including occasional evenings and weekends, to meet family needs.

Skills

Excellent communication

Teamwork

Safeguarding awareness

Education

Level 3 qualification

Job description

Family Support Worker

Early Help Service – Education and Children's Services

Location: Burnley

Salary: £28,142 – £32,061

Grade: 6

Roles Available: Permanent & Fixed Term, Full time roles

About Us…

Lancashire County Council is committed to making Lancashire the best place to live, work, visit, and prosper. Our Early Help Service provides vital support to children, young people, and families, helping them to stay safe, healthy, and achieve their full potential. We deliver services that make a real difference in local communities, and we're looking for passionate individuals to join us.

About You…

• Family-Focused – You'll work directly with children, young people, and families to understand their needs and create tailored plans that improve outcomes.
• Collaborative – You'll work closely with schools, partner agencies, and other professionals to deliver joined-up support.
• Empathetic & Resilient – You'll bring sensitivity, creativity, and determination to help families overcome challenges and thrive.

What You'll Do…

• Hold a caseload of families and deliver personalised, evidence-based interventions.
• Undertake early help assessments and co-produce action plans with families.
• Work as part of a Team Around the Family to provide seamless support.
• Maintain accurate records and apply analysis to justify decisions.
• Build strong relationships with families and professionals to ensure positive outcomes.
• Work flexibly, including occasional evenings and weekends, to meet family needs.

Essential Skills & Experience:

• Level 3 qualification or substantial experience in a relevant field.
• Experience of working directly with children, young people, and families.
• Strong assessment, planning, and critical reflection skills.
• Excellent communication and relationship-building abilities.
• Ability to work independently and as part of a team.
• Commitment to safeguarding, equality, and health and safety.

Why Join Us…

• Inclusivity – We welcome applications from all backgrounds and celebrate diversity.
• Benefits – Generous local government pension, flexible working, up to 32 days annual leave plus bank holidays, and access to discounts through our benefits platform.
• Development – We'll support you with training, qualifications, and opportunities to grow your career.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.