Family Support Worker | Early Help Service | Preston & Chorley

Lancashire County Council; Preston; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Local government pension

Flexible working

Annual leave 32 days + bank holidays

Job summary

Lancashire County Council is hiring a Family Support Worker for the Early Help Service, covering Preston & Chorley. You will work directly with families to assess needs and deliver tailored, evidence-based support.

The role requires strong safeguarding knowledge, excellent communication, and the ability to collaborate with schools and partners. Flexible working and a commitment to helping children thrive are expected.

Qualifications

• Hold a Level 3 qualification or substantial relevant experience.
• Experience of working directly with children, young people and families.
• Strong assessment, planning and reflective skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Hold a caseload of families and deliver personalised, evidence-based interventions.
• Undertake early help assessments and co-produce action plans with families.
• Work as part of a Team Around the Family to provide seamless support.
• Maintain accurate records and apply analysis to justify decisions.
• Build strong relationships with families and professionals to ensure positive outcomes.
• Work flexibly, including occasional evenings and weekends, to meet family needs.
• Ensure safeguarding, equality and health and safety compliance.
• Collaborate with schools and partner agencies to deliver joined-up support.

Skills

Caseload management

Evidence-based interventions

Communication skills

Teamwork

Safeguarding

Education

Level 3 qualification

Job description

Family Support Worker | Early Help Service | Preston & Chorley

Chorley, Lancashire, United Kingdom and 1 more

Trending

Job Description

| Salary £28,142 – £32,061, Per annum | Full Time in Chorley and Part Time 29.6 hours per week in Preston| Pro Rata

Family Support Worker

Early Help Service – Education and Children’s Services
Location: Preston and Chorley
Salary: £28,142 – £32,061
Grade: 6

About Us…

Lancashire County Council is committed to making Lancashire the best place to live, work, visit, and prosper. Our Early Help Service provides vital support to children, young people, and families, helping them to stay safe, healthy, and achieve their full potential. We deliver services that make a real difference in local communities, and we’re looking for passionate individuals to join us.

About You…

Family-Focused – You’ll work directly with children, young people, and families to understand their needs and create tailored plans that improve outcomes.
Collaborative – You’ll work closely with schools, partner agencies, and other professionals to deliver joined-up support.
Empathetic & Resilient – You’ll bring sensitivity, creativity, and determination to help families overcome challenges and thrive.

What You’ll Do…

• Hold a caseload of families and deliver personalised, evidence-based interventions.
• Undertake early help assessments and co‑produce action plans with families.
• Work as part of a Team Around the Family to provide seamless support.
• Maintain accurate records and apply analysis to justify decisions.
• Build strong relationships with families and professionals to ensure positive outcomes.
• Work flexibly, including occasional evenings and weekends, to meet family needs.
• Level 3 qualification or substantial experience in a relevant field.
• Experience of working directly with children, young people, and families.
• Strong assessment, planning, and critical reflection skills.
• Excellent communication and relationship‑building abilities.
• Ability to work independently and as part of a team.
• Commitment to safeguarding, equality, and health and safety.

Why Join Us…

Inclusivity – We welcome applications from all backgrounds and celebrate diversity.
Benefits – Generous local government pension, flexible working, up to 32 days annual leave plus bank holidays, and access to discounts through our benefits platform.
Development – We’ll support you with training, qualifications, and opportunities to grow your career.

If you’re passionate about supporting families and want to make a real difference, we’d love to hear from you!

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Once we receive your application, shortlisted candidates will be invited to a brief phone call. This will help us learn more about your experience and suitability for the role and will determine whether you are invited to interview.

• Locations County Hall, Preston, PR1 8RE, GB