Family Support Worker (23726)

Barnardo's; Hurst Green; On-site; GBP 21,000 - 27,000; Full time

Job summary

Tandridge Family Centre in Surrey is recruiting a full-time Family Support Worker to deliver targeted and universal support for families with complex needs, engaging children and carers through a bespoke programme. The role includes home visits, school and community sessions, and risk assessments to support outcomes.

You will work within the Surrey Family Centres network to empower families, coordinate with partners, and maintain timely case notes while travelling across the borough to meet

Qualifications

• Experience of working directly with families with complex needs.
• Experience addressing family breakdown, domestic violence/abuse, and attachment issues.
• Ability to communicate effectively with diverse communities.
• Ability to challenge professionals to protect service users.
• Approachable, non-judgemental, friendly and resilient.
• Strong organisation and time-management abilities.
• Experience in multi-agency collaboration.
• Ability to contact agencies to support families and gather information.

Responsibilities

• Work with children and young people delivering evidence-based support.
• Facilitate group-work in-centre and at venues as needed.
• Support universal and targeted interventions for families.
• Work with the wider team to provide integrated services.
• Develop the Centre as a safe place for families to access help.
• Hold a caseload of 12–15 families and complete assessments.
• Work with families at home and in the community.

Skills

Experience with families

Multi-agency working

Communication skills

Organisational skills

Time management

Vehicle owner

Group delivery

Risk assessment

Safeguarding

Job description

Tandridge Family Centre are recruiting!

We are looking to recruit a full-time (37 hours per week) family support worker.

Surrey Family Centres are a commissioned service supporting families with complex and multiple needs with children aged 0-19 years/25 (SEND) years. The Family Support team receive targeted referrals from Surrey County Council's cSPA.

The Family Support Worker meets the allocated family on a regular basis and provides support and signposting through a bespoke programme of work, focused on the child or young person and their family's targeted needs. Our ambition is to empower the parents and carers with new knowledge and skills, while also building resilience and providing essential emotional support. The Family Support Worker will be based in the Family Centre at Hurst Greem, Oxted, and will be a supportive contact for children, young people, families and professionals.

Key Responsibilities:

• Work with children and young people delivering evidence-based support, demonstrating the difference made from the intervention.
• Facilitate group-work with peers in the centre and in venues around Surrey when needed.
• Support and deliver universal and targeted interventions, on a one to one or group basis to achieve positive outcomes alongside the 10 Supporting Families Outcomes.
• Work in partnership with the wider team and local partners to ensure a joined up and fully integrated service provision.
• Support the development of the Centre as a safe place for children, young people and their families to access for support and information.
• Hold a caseload of between 12 to 15 families.
• Complete assessments.
• Work with the family in their home and in the community.

The skills/knowledge/experience required are:

• Experience of working directly with families with complex needs.
• Experience of working with issues of family breakdown, domestic violence/abuse, and attachment difficulties.
• Ability to communicate effectively with clients from culturally diverse communities and demonstrate sensitivity to their needs.
• Ability to appropriately challenge other professionals to promote the rights of the service users.
• Someone who is approachable, non-judgemental, friendly, kind, calm, creative and resilient.
• Someone with excellent organisation and time-management skills.
• Knowledge and experience of multi-agency working.
• Ability to contact agencies and practitioners to support families and gather information - making initial visits to families to risk assess, gather accurate personal information, gain family views, and begin to assess the strengths, needs and goals of the whole family in a holistic way.
• Ability to work holistically keeping the children as the focus of work to improve outcomes and ensure safeguarding - visits with children held at school and home to include their lived experience.
• Ability to assess and analyse family function, dynamics, routines and relationships within the family home to help to identify the root causes of difficulties to inform the Early Help Assessment within 45 calendar days.
• Experience of detailed case recording and an understanding of the importance of keeping timely and accurate case notes.
• Someone with their own car, who is able to travel across the borough to meet with the parents/carers on their caseload.
• Experience delivering groups and sessions.