Family Support Worker

Wrexham County Borough Council; Wrexham; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working

Generous annual leave (up to 32 days)

Family-friendly policies

Work-life balance

Wrexham Reward Scheme

Health & wellbeing resources

Job summary

Wrexham County Borough Council is seeking a Family Support Worker within its Prevention and Social Care Support team to help families in Wrexham. The role supports positive parenting, independence and safe children through direct work with children, young people and families.

Qualifications include QCF/NVQ3 in Health and Social Care or ability to achieve QCF Level 3; hours are 37 per week between 7am-10pm, five days, including weekends, across the waking hours team.

Qualifications

• You will have relevant qualifications either QCF or NVQ3 in Health and Social Care (Child Care) or other relevant Child Care qualifications or ability and commitment to achieve the QCF Level 3 within a set timescale.

Responsibilities

• undertake all aspects of family support services across the child care teams.
• work directly with children, young people and families to promote positive parenting, independence, healthy relationships and to keep children safe.

Education

QCF Level 3 in Health and Social Care (Child Care) or NVQ3

Job description

Family Support Worker (Prevention and Social Care Support- Waking Hours Team) The Children’s Social Care Department is seeking to appoint a professional, committed and caring person within its prevention services for families in Wrexham. The Family Support Worker will be undertaking all aspects of family support services across the child care teams. The role will be working directly with children, young people and families to promote positive parenting, independence, healthy relationships and to keep children safe.

You will have relevant qualifications either QCF or NVQ3 in Health and Social Care (Child Care) or other relevant Child Care qualifications or ability and commitment to achieve the QCF Level 3 within a set timescale.

Working Hours: Prevention and Social Care Support Waking Hours Team Between 7am and 10pm, 5 days per week, (including Weekends) 37 hours per week

For further information contact, please contact Team Managers - Margaret Clark 07436150706 or Virginia Holland 07780184536

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh.

About Us

• Grymuso

The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.

Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).

Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.

The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds.

As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).

Employee benefits include:

• Membership in the Local Government Pension Scheme
• Flexible working arrangements
• Generous annual leave up to 32 days
• Family-friendly policies supporting caring and family commitments
• Work-life balance and flexi time (dependent on role)
• Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
• Health & well-being resources, for example:
  • Healthy & Wellbeing Champions
  • Employee assistance programme with advice on staying healthy financially, mentally or physically:
    • Counselling (available 24/7, 365 days a year)
    • In-the-moment emotional support (available 24/7, 365 days a year)
    • Option to set health-boosting goals with small, sustainable lifestyle changes
    • Connect health apps to track physical health and meet progress goals
    • Blogs, videos, recipes and more resources providing inspiration and motivation
    • Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
    • Legal, financial and consumer advice
  • Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
  • Menopause Café and guidance
  • Unpaid Carer Café and guidance

Our Council Plan (2023–28) sets out our priorities for this period and we deliver these by following the Nolan Values of public life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership) as well as our own Corporate Values: