Family Support Worker

Woolmer Hill School; Preston; On-site; GBP 25,000 - 38,000; Full time

Job summary

Woolmer Hill School is seeking a Family Support Worker to provide early intervention for children and families, with a focus on reducing the need for statutory involvement and improving wellbeing and educational outcomes.

You will work across the school partnership with professionals to deliver both group and one-to-one support, co-facilitate parenting programmes, maintain confidential records, and coordinate Team Around the Family (TAF) meetings.

Qualifications

• Relevant professional experience in family support and safeguarding.
• Proven ability to deliver early intervention and targeted support to families.
• Strong communication and record-keeping skills.

Responsibilities

• Provide early intervention family support to improve outcomes for children and families.
• Signpost and connect families to local and national services.
• Manage a caseload of vulnerable families with targeted interventions.
• Deliver one-to-one and group-based support to students to promote development.
• Support the Family Support Team in service development and project work.
• Work in partnership with school staff and external agencies for a coordinated approach.
• Co-facilitate parenting workshops and student programmes.
• Maintain accurate confidential records and provide monitoring data.
• Participate in school and community events to promote the Family Support Service.
• Ensure inclusive practice and GDPR-compliant information sharing.

Skills

Family support

Stakeholder liaison

Education

Level 3 qualification or equivalent

Job description

• Provide early intervention family support to improve outcomes for children and families, aiming to reduce the need for specialist or statutory involvement.
• Signpost and connect families, children, and young people to a wide range of local and national support services.
• Manage a caseload of vulnerable families, delivering targeted interventions that promote positive parenting, enhance children's social and emotional development, and help remove barriers to education and wellbeing.
• Deliver one-to-one and group-based support to students through targeted emotional and social development interventions, enabling them to thrive and reach their full potential.
• Support the Family Support Team in strategic service development, contributing to planning and taking the lead on specific projects or focus areas as required.
• Work in partnership with school, professionals, and external agencies to provide a coordinated and holistic approach to family and student support.
• Co-facilitate parenting workshops and student programmes that promote resilience, emotional regulation, and positive relationships., Provide practical and emotional support to parents and carers to improve outcomes for their children, particularly in areas impacting wellbeing, education, and family life.
• Work directly with families to build engagement with schools, strengthen social and safety skills, and support active participation in the wider community.
• Ensure all services are inclusive and responsive to the diverse needs of families from different racial, cultural, and religious backgrounds.
• Support the Families First Assessment process and take the lead in coordinating Team Around the Family (TAF) meetings.
• Liaise effectively with a range of professionals, including social workers, education staff, health professionals, and Headteachers, to ensure a joined-up approach to family support.
• Facilitate and co-facilitate parenting programmes and student workshops across the school partnership, contributing to early intervention and preventative work.
• Maintain accurate, timely, and confidential written and electronic records, ensuring adherence to data protection and information-sharing protocols.
• Provide monitoring data, outcome reports, and case studies as requested by the management team.
• Actively participate in school and community events to promote and represent the Family Support Service.
• Engage in ongoing training, supervision, and professional development to maintain high-quality practice.
• Comply with all relevant organisational policies and procedures, including safeguarding, health and safety and GDPR.
• Work collaboratively as part of a multi-school support team, offering cross-school support to families with children attending different settings.
• Share knowledge, resources, and expertise to support the continued development of parenting and family support services.
• Undertake any other reasonable duties in line with the role and responsibilities, as directed by the line manager.

A full driving licence and access to a vehicle are essential for this role. Professional/academic level 3 qualification or equivalent or substantial experience in a relevant technical, specialised or operational field.