Family Support Worker

Strathmore School; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension schemes

Employee assistance

Cycle to work

Auriga Rewards

Referral scheme

Career progression

Job summary

Strathmore School is seeking a Family Support Worker to join our SEND-focused team. The role is full-time term-time, 39 weeks per year, with 32.5 hours per week and options for part-time.

You will work with senior leaders to support families, reduce barriers to pupil attendance, and help carers access services, while collaborating with safeguarding colleagues and attending CIN/TAC meetings.

Qualifications

• Experience or interest in SEND education.

Responsibilities

• Work with senior leaders to identify and support families, reduce barriers to pupil attendance and learning, help parents and carers to network, access support from other agencies, and work with the safeguarding lead, attending CIN and TAC meetings.

Skills

SEND education experience

Job description

About this Role

Family Support Worker - Strathmore School

Job Type: Permanent, Full time, 32.5 hours per week/Part Time

This is term-time only contract, working 39 weeks per year

Applications for part-time working will be considered in line with business needs.

Salary: NJC 18 £27,543 pa actual

Anticipated Start Date: November 2026

Are you passionate about supporting children with special educational needs (SEND) to reach their full potential? If you’re an enthusiastic, patient, and committed individual with experience or interest in SEND education, we’d love for you to join our warm and dedicated team at Strathmore School.

About Us

Strathmore is part of Helix Learning Trust. Helix Learning Trust brings together five mainstream schools and three specialist schools serving children and young people aged 4 to 19 across the Royal Borough of Kingston upon Thames and the London Borough of Richmond upon Thames. Our family of schools includes three nursery and primary schools, two secondary schools, a joint sixth form, and three special schools, alongside five Specialist Resource Provisions within our mainstream settings. Working collaboratively as one trust, we share expertise, resources and ambition to ensure every child and young person receives an exceptional education and is prepared for a world of opportunity.

Strathmore school is a forward-thinking and innovative special school, currently located across the borough of Richmond in 4 campuses. All our sites are co-located with local, inclusive-minded mainstream primary and secondary schools, and we work closely with each school to promote an inclusive partnership.

We are a happy, positive and hardworking staff, educating learners aged 4-19 with severe or profound and multiple learning disabilities and many of whom have a co-diagnosis of Autism Spectrum Condition. We work closely with colleagues from Educational Psychology, Health and Social Care to ensure that our learners receive all the support and challenge they need to achieve. Every learner has an Education, Health and Care Plan that details what and how they are learning, including input from Speech and Language, Occupational, and Physiotherapy.

The Role

We are passionate about creating a supportive environment for our pupils and their families, and we believe in the power of partnerships to transform lives.

As our Family Support Worker, you will be at the heart of this mission, making a real difference in the lives of our families. This role entails working with senior leaders to identify and support families, reduce barriers to pupil attendance and learning, help parents and carers to network, access support from other agencies (which may include financial support, housing, and social care), and work with the designated safeguarding lead, attending Children in Need (CIN) and Team Around the Child (TAC) meetings.

Closing: 9th October 2026

Shortlisting: 13th October 2026

Interviews: 15th October 2026

Shortlisting will be based on your supporting statement. Please ensure you address each of the points as per the attached person specification.

Why Join Us?

• Access to very competitive pension schemes
• Employee Assistance Program - available 24/7 to support you
• The Cycle to Work scheme - a brand new bike and equipment through your salary, saving up to 42%.
• Auriga Rewards benefits platform with 1000s of discounts and offers for big name brands in retail, travel, fitness, utilities and wellbeing.
• We have committed to following nationally agreed terms and conditions for pay for both teachers and support staff
• Recruitment Referral Scheme
• Wider opportunities for career progression and professional development across the Trust, with the ability to move across different settings and divisions.

Visits and Informal Discussions

Prospective candidates are warmly encouraged to visit the school or arrange an informal discussion.

Safeguarding Statement

Helix Learning Trust and its schools are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Employment is subject to a valid right-to-work status, satisfactory pre-employment checks such as references, a pre-employment health questionnaire, and an enhanced disclosure from the Disclosure and Barring Service (DBS).

There is a shared commitment across the Trust to nurture a culture of respect, where discrimination is not tolerated, individuals are treated equitably and fairly, and they feel a sense of belonging.

We welcome applications from all backgrounds, regardless of ethnicity, gender, age, disability, sexual orientation, or religion.

We reserve the right to withdraw this vacancy and to interview shortlisted candidates at any time before the closing date.