Family Support Worker

Gateway Family Services; Birmingham; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Subsidised parking

Job summary

Gateway Family Services is seeking a Family Support Worker to provide outreach support for children, young people and families, delivering targeted packages to prevent escalation to more intensive services.

Based in Harborne/Community settings with families in Edgbaston & Northfield, the role is hybrid and offers flexible working, with 2 FTE posts and a fixed-term contract until March 2027. You will work with a multidisciplinary Early Help team to promote positive change.

Qualifications

• Experience delivering outreach support to families.
• Ability to forge links and establish relationships with partner agencies.

Responsibilities

• Work in partnership with other practitioner/professionals, children, young people, and their family.
• Work within a multi-disciplinary and professional integrated Early Help service to provide a timely response to the needs of children, young people and their families.
• Deliver evidenced based interventions.
• Provide a timely response to the identified needs of children and young people.
• Promote and use an Early Help Assessment framework.
• Be responsible for a high standard of case recording.
• Engage with children, young people and their families and actively promote their participation in assessments and support plans.
• Manage and prioritise an allocated caseload.
• Organise and participate in planning programme delivery of evidenced based programmes.

Skills

Empathetic communicator

Outreach experience

Community collaboration

Job description

Family Support Worker

We are looking for a Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.

Position: Family Support Worker (2 FTE posts available)

Location: Harborne/Community Based (the families you will be supporting will be based in Edgbaston & Northfield. This is an outreach position and you will be expected to be based in the community)

Hours: Full-time and part-time hours available

Salary: £28,586 per annum pro rata for part time

Contract: Fixed term until March 2027, with the possibility of extension pending funding

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: 15th November 2026

Interview Date: Rolling interviews

The Role

Through undertaking an Early Help Assessment and by working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.

You will work within the Early Help Locality multi-disciplinary team to provide a timely and front-line response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.

Key duties include:

• Work in partnership with other practitioner/professionals, children, young people, and their family.
• Work within a multi-disciplinary and professional integrated Early Help service to provide a timely response to the needs of children, young people and their families.
• Deliver evidenced based interventions.
• Provide a timely response to the identified needs of children and young people.
• Promote and use an Early Help Assessment framework.
• Be responsible for a high standard of case recording.
• Engage with children, young people and their families and actively promote their participation in assessments and support plans.
• Manage and prioritise an allocated caseload.
• Organise and participate in planning programme delivery of evidenced based programmes.

About You

We are looking for an empathetic communicator with experience of delivering outreach support work and supporting families and individuals with complex support needs, with the ability to forge links and establishing relationships with partner agencies

About the Organisation

A leading provider of services to the health and social care sector, where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Family, Family Support, Community Support, Community Engagement, Family Worker, Family Support Worker, Community Support Worker, Community Engagement Worker, Outreach Worker, Family Support Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP