Family Support & Volunteer Coordinator

Charity People; Ealing; On-site; GBP 12,000 - 18,000; Part time

Job summary

Charity People are recruiting for a well-established charity to appoint a Family Support Coordinator to assist families with children under five. The role involves coordinating support services, managing volunteers and safeguarding. Travel across Ealing, London, is required.

The position is a temporary contract (3-6 months) with potential to become permanent. The role requires compassion, organisation, and confidence working with families facing complex circumstances.

Qualifications

• Experience supporting children, families, parents, or vulnerable adults.
• Knowledge of safeguarding and risk assessment processes.
• Experience coordinating volunteers or managing volunteers.

Responsibilities

• Managing referrals and carrying out family assessments.
• Recruiting, training and supervising a volunteer network around 30 volunteers.
• Conducting DBS and reference checks.
• Providing supervision and development opportunities for volunteers.
• Managing safeguarding concerns and escalating as appropriate.
• Maintaining accurate records using Lamplight and other systems.
• Building relationships with social workers, health professionals and community organisations.
• Organising volunteer training sessions, coffee mornings and family events.
• Promoting the charity and its services within the local community.

Skills

Family support experience

Safeguarding & risk assessment

Volunteer coordination

Perinatal mental health knowledge

Verbal and written communication

IT skills & case management

Tools

Lamplight

Microsoft Office

Job description

Charity People are recruiting for a well-established charity to appoint a Family Support Coordinator to assist families with children under five. The role involves coordinating support services, managing volunteers and safeguarding. Travel across Ealing, London, is required.

The position is a temporary contract (3-6 months) with potential to become permanent. The role requires compassion, organisation, and confidence working with families facing complex circumstances.